客棧飯店(Hospitality Inn - Buffalo Airport)

Well I asked for a smoking room and got a non but clear someone before me smoked in there we found a plastic tube under the mattress and burn makes all over. I actually took pictures of it and when I went to the front seat to complain I did not get to talk to the head person I talked to her son. He called her on the phone and she stopped by our room and talked to the lady with me and she removed it and that was it. When I went to check out I wanted to speak to someone about it and no one would come to the window there was a sign that said to leave room keys on counter.

Great for a two star hotel. I was traveling alone, by myself i would stay here again. I would not stay here with my wife or family.

Good location but the hotel is outdated. The front desk person was not the most gracious.

Absolutly disgusting we didn't even unload the luggage. Booked through ******* for 2 nights got the $ back for 1 night but beacause we didn't notify ******* early enough we lost our $ for both nights. As per Hospitality Inn they should not even be in business.

The property was over priced, dirty, noisy, no dining, no ice machine, towels were rough, parking lot was used to fix vehicles (unsafe), inconvenient, staff was rude, no transportation was offered, loud neighbors (man on cell phone outside our room all night). The worst experience ever. Do not stay here!! The bed was uncomfortable & the fridge was duck taped shut. They charged 187$ for a room that was worth 47$.

I've seen better places to stay at a homless encampment

The wifi doesn’t work at all. 3 other people went to the front desk to complain and she yelled at us and said try again. There are tweakers standing outside of their rooms acting crazy. The washroom sink is outside the washroom.

Check in was fast and friendly. The room did have a refrigerator and microwave which was nice but very basic amenities.

Terrible stay and experience. The mirror was duct taped, desk chair seen better days, found 3 cockroaches walking on wall and in bathroom, and the worker at front desk was not friendly at all. Spend the extra money to not stay.