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Spacious loft in the heart of downtown Knoxville! When you stay here you are surrounded by some of Knoxville’s best eateries, shops, theaters, and college football…all within walking distance! Just a 2.5 minute walk to market square! • 75-inch smart TV in the living room with YoutubeTv provided and the ability to stream from Netflix and other apps if you have accounts. • Luxurious mattresses • Fully Equipped Kitchen • Coffee pot with complimentary coffee/tea • Gym on the basement floor Sleeps 8! 2 Bedrooms, 1 Bathroom: • Master bedroom: Queen-sized Bed with 43" TV • 2nd bedroom: Queen-sized Bed with 55" TV • 2 self-inflating, 22-inch deep, Queen-sized air mattresses There is parking located at 305 W Vine Ave. We recommend using Google Maps, which will take you right to it. If you are using the Apple Maps app, you will need to continue up Vine Ave. a little bit more. The parking lot is on the right-hand side, across from the back end of the Crowne Plaza and the big Catholic church. Guests have access to the entire loft! We like for guests to have their privacy, but we live just minutes away and are available to help with any needs or questions! We absolutely love downtown Knoxville and are excited for you to experience it for the first time or help you enjoy it like you've never enjoyed it before! Our favorite restaurants in the city are located right outside our loft and can all be reached by crossing the street or taking a leisurely stroll. Knoxville's charm is on every side of you stretching from the Old City to Market Square and beyond! You are also within walking distance to the University of Tennessee and big orange football. We have a listing of our favorite spots and things to do when you stay with us in case you need any recommendations. • There will be a $50 charge if the key is lost or taken. • Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check-in as early as 4 pm and must check out by 10 am. - You may not book if you live locally without asking for permission and letting us know why you need a place in town. - By booking with us you agree to download our app to gain access to the property. - Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest's responsibility to do the dishes before they leave. - Do NOT open or climb out the windows. - To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. The information is collected for screening and verification only and is not stored or used for any other purposes. - You understand that your check-in instructions will be sent after successfully completing the guest portal. - THERE WILL BE A $500 CHARGE FOR SMOKING, PARTYING, OR BREAKING ANY OTHER HOUSE RULES! - Please do not bring glitter, confetti, or anything like that to any of our properties. - A temporary hold of $2 will be placed on your credit card as part of our verification process and will be released within 7 days. Terms and Conditions (the “Terms”) apply. Renter will receive and agrees to sign the Terms immediately after making a reservation, which will include, but not be limited to, the following: - The “Minimum Age” to rent the Property is 25 years of age. - By booking, you agree to provide a copy of a valid government-issued ID directly to us. We will request this after your reservation has been made - The Renter is solely responsible for Renter’s actions and the actions of all family members, guests, and invitees. - Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. - Unless authorized by the Property Manager, the number of people present at the Property may not exceed the maximum occupancy indicated in the listing or the reservation for the Property. - Check-in is from 4:00 PM until 12:00 AM and Check-out is before 10:00 AM. - If you do not vacate by check-out time, you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property. - No smoking is permitted on the Property at any time. - No animals or pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals that we are required by law to allow. - Renter authorizes us to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter agrees not to make chargeback claims with its credit or debit card issuer. - Events and commercial photography or filming are prohibited at the Property without our express written permission. - Use of the Property for any criminal activity is prohibited. - Neither the Property Manager nor the Owner will be liable for special, incidental, or consequential damages of any kind, including those arising from the use of any pool, hot tub, lake, or bunk bed on the property. - Upon your arrival at the Property, you should inspect the rental unit to ensure the Property condition is to your satisfaction. If you find any conditions you need to report as unsatisfactory or damaged upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided as is and we are not responsible for the inoperability or unavailability of any amenities. - You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy. - You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking.

Discover the charm of downtown Knoxville at our luxurious condo in the historic White Lily Flats. Located just a block from the Mill and Mine venue, this second-floor unit offers leisure travelers a perfect blend of history and modern comforts. Enjoy features like a queen bed, pull-out sofa, smart TV, in unit W/D, and an equipped kitchen. With free parking included and situated within walking distance to all major downtown attractions, your stay promises both convenience and character. Immerse yourself in the rich history of downtown Knoxville at the White Lily Flats, housed in the iconic White Lily Flour Building constructed in 1885. Once a bustling flour mill known for producing some of the South's finest flours, this historic structure has been meticulously transformed into luxurious urban residences. The building retains its historical charm with original architectural features, including expansive Palladian windows and exquisite stained-glass details. Today, White Lily Flats offers a unique glimpse into Knoxville's industrial past, blending historical significance with modern luxury right in the heart of the city. Some of the modern updated amenities include: ✨FREE Downtown Parking (1 vehicle) ✨ Luxury Queen bed ✨65" Smart TV ✨Washer/Dryer in unit ✨Hi-speed Wifi ✨Fully stocked kitchen & guest supplies LOCATION NOTES: Located in the heart of the Old City, this unit is within walking distance to Downtown Knoxville and the charming Old North Knoxville neighborhood, renowned for its craft breweries and diverse dining options. Mill & Mine Venue: 3 Minute Walk Old City Drinks/Dining: 3 Minute Walk Gay Street Shopping: 12 Minute Walk Market Square: 15 minute walk NOISE ADVISORY: Please be aware that this location is next to an active train track, and it is possible that trains may pass by during your stay at any time, day or night. We do not have access to the train schedule. To help ensure your comfort, we provide a noise machine in the bedroom. However, if you are a particularly light sleeper, we also provide individually wrapped earplugs to enhance your sleeping experience. Sound proofing windows have been installed as well to provide additional sound protection and unwanted noise. We strive to ensure your stay is as comfortable as possible and appreciate your understanding. Guests will have access to the entire apartment, 1 complimentary parking pass, and keyless entry to the building. Mail/postage is not available to this unit at this time, but guests may ship items to our office for pickup during their stay if needed. Please do not gather in the building common areas to be respectful of the other residents. At this time, please do not attempt to open the bedroom window as it has a soundproofing encasement around it to assist with the noise. Any tampering with could damage the integrity of the window, and repair costs will be the responsibility of the guests. Professional Management is provided by the property manager throughout your stay. Our office is open Monday-Friday from 9:00am - 4:00pm, and provide after hours and weekend emergency services should you need any assistance. Welcome to the property manager! We’re excited to have you with us and are committed to making your stay as enjoyable and seamless as possible. To ensure everything goes smoothly, we’ve shared a few transparent guidelines that help us protect both you and the property. If you have any questions at all, please don’t hesitate to reach out – we’re here to help! Thank you for choosing us, and we can’t wait to host you! the property manager’s Rental Agreement Terms and Conditions apply. Upon booking, the renter will receive the Terms and Conditions and agree to review and sign. These terms will include, but are not limited to, the following: GUEST VERIFICATION Experienced guests with 5 or more positive reviews may request to be waived from this process, otherwise we do require all guests to complete an additional verification screen through our Guest Portal to ensure the safety and security of our community. This 60-second verification process must be completed within 48 hours of booking, or at least 2 hours prior to the check-in time if booking on the same day as check-in. You will be prompted to complete this process immediately after booking. This includes: 1) Providing a copy of your government-issued photo ID. 2) Photo Verification 3) Confirming your contact information & agreement to our Rental Terms and Conditions Guests who have questions about this process are encouraged to reach out prior to booking! The information is collected for screening and verification only and is not stored or used for any other purposes. We thank you for your cooperation.HOUSE RULES 1) Guest Count: Please include the correct number of guests in your booking. Visitors outside the reservation are permitted under most circumstances, but we do require guests to request permission prior to having visitors. 2) Check-in: Please notify us once you have accessed the property. Please inspect and report any unsatisfactory conditions within 2 hours of check-in. Non-urgent issues reported after 9:00 pm will be promptly addressed the next day. 3) Noise Policy: Keep noise to a minimum after 10:00 PM to respect our neighbors and local community. We will contact you directly for any reported disturbances, prior to reporting any nuisances with local authorities. 4) Non-Smoking Policy: Smoking, vaping, and the use of e-cigarettes are not permitted within the property. Any violation, will result in a smoke remediation fee. 5) No Parties: Events and parties are strictly prohibited to maintain a peaceful environment. We will contact you directly for any disturbances, prior to reporting any nuisances to local authorities. 6) Pets: We love our Pets! but they are not allowed in most units, ensuring a clean and allergen-free space for all guests. a.If the property is labeled as “Pet-friendly”, pet’s are allowed and welcomed. b. In terms of "Non Pet-friendly" properties, exceptions can only be made for service animals depending on the situation after appropriate documentation has been provided. 7) Damage Policy: Any damage caused during your stay will incur repair costs plus a labor charge. A Wear & Tear fee will be applied for any rule violations related to pets, smoking, or parties. 8) Checkout: Before checking out, please place trash in trash cans, start the dishwasher with used dishes, and begin a wash cycle for used towels. Security: Ensure all doors and windows are securely locked when not present. 9) Age: Guests must be 25 years or older to make a reservation. CANCELLATIONS Please note, exceptions due to illness, weather conditions, or other unforeseen circumstances are not covered unless stated otherwise. Guests are encouraged to purchase travel insurance at the time of booking to cover unforeseen events.EARLY CHECK-IN'S & LATE CHECKOUT REQUESTS 1) Early Check-ins: We are unable to guarantee an early check-in will be possible in advance due to cleaning scheduling. However, on the day of your check-in we will notify you as soon as the property is available & there is no fee for an early check-in. Early check-in requests will be submitted to our team, but please do not expect a response until the day of check-in. 2) Late Checkouts: Are available on a case-by-case basis, depending on the property and cleaning schedule. Requests should be made at least 12 hours in advance of your check-out, and are subject to approval of our cleaning team, which may not be able to respond until the morning of your scheduled departure. We do have a late checkout fee.POLICY VIOLATIONS 1) Late check-out without prior approval will be charged double. We may remove occupants and their belongings from the property if unresponsive, or uncooperative. 2) Excessive Cleaning will be charged additionally. We will provide proper documentation and photo evidence of excessive cleaning required. This will be applied towards unexpected cleanup of spills, stains, bodily fluids, biohazardous materials, odor remediation, etc. 3) Damaged/Missing items will be charged at the replacement cost + Labor. We will provide proper documentation and photo evidence of any Damages or Missing Items. REPORTING ISSUES Please report any issues within 2 hours of check-in to allow us the opportunity to resolve them promptly. Non-urgent issues reported after 9:00 PM will be addressed the following day. We may not be able to resolve, or provide a resolution, to issues that are not reported in a timely manner, lack sufficient documentation, or do not provide us with enough time to respond effectively during your stay. We are here to help! LOST & FOUND Please ensure you have all your belongings before departure. Items left may be held up to one week at our local office for pickup, or can be shipped back but a shipping fee will apply. We are not responsible for locating left items. By booking your stay with us, you agree to these terms, ensuring a safe and responsible visit. We look forward to providing you with an exceptional hospitality experience! ** Mail delivery must be coordinated with our office prior to sending anything.

Book your stay in this fantastic 3-bedroom house in South Knoxville today! With modern amenities, a spacious outdoor area and close proximity to Baker Creek Greenway Park, it's the perfect choice for your next adventure. Enjoy the comfort of three queen beds, a fully equipped kitchen and all the outdoor fun you can handle.The property is just a short bike ride from downtown Knoxville and the University of Tennessee, making it an ideal spot for exploring the area. Additional amenities include workspace with internet. Reach out with questions today!About pets:Pets allowed: dogs and cats less than 50 lbs per pet (limit one pet total).About checkOut:Check out before 10:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 21.About events:No events allowed.

Experience Knoxville like a local in this adorable 1-bedroom condo. The bedroom features a cozy queen bed, perfect for a good night's sleep. Enjoy the serene living room with a comfy sofa for an extra guest. This lovely property also offers WiFi, AC, heating, washer/dryer and premium amenities for your convenience. The bathroom includes a refreshing shower and a hairdryer. We're happy to assist with any questions while you stay at our condo. About pets:No pets allowed, service animals permitted.About children:Children allowed: ages 0-17.About smoking:Smoking is not permitted.About events:No events allowed.

Experience comfort and style in this newly built 2-bdr, 1.5-bath condo. Perfect for couples, families, or businessmen, this space offers a clean, modern design and thoughtful amenities. Relax on the balcony with your coffee or unwind in the living area. The fully equipped kitchen makes it easy to prepare meals, and the half-bath adds extra convenience. Nestled in a quiet neighborhood, you’ll be close to local bars, dining, and the new Baseball Stadium. Book your stay and enjoy your time!About pets:No pets allowed.About children:Children allowed: ages 0-17.About smoking:Smoking is not permitted.About events:Events allowed: family gatherings and birthday parties.Maximum event attendees: 10.

Welcome to our Downtown Knoxville getaway! Steps away from some of the best restaurants, bars, and shopping in the fast growing downtown area! With two bedrooms (Two Kings), two full bathrooms, resident access only and free on site parking steps from your front door this place is a no brainer! This is a short walk to the Old City, Market Square, and all downtown has to offer!About pets:No pets allowed.About checkOut:Check out before 10:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 3:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 24.About events:No events allowed.

Just updated with new furnishings!! Spacious loft in the heart of downtown Knoxville! This airy retreat with high ceilings and bohemian charm overlooks South Gay Street and the downtown city life below. When you stay here you are surrounded by some of Knoxville’s best eateries, shops, theaters, and college football…all within walking distance! Just a 2.5 minute walk to market square! • 50-inch smart tv in the living room with YoutubeTv provided and the ability to stream from Netflix and other apps if you have accounts. • Luxurious mattresses • Fully equipped kitchen • Coffee with complimentary coffee/tea • Gym on the basement floor *2 bedrooms (sleeps up to 8 people): • 1st bedroom with a queen-size bed • 2nd bedroom with a queen-size bed • Queen memory foam, fold-out floor mattress • 2 sofas that could sleep 1 guest each *1 bathroom There is parking located at 305 W Vine Ave. We recommend using Google Maps, which will take you right to it. If you are using the Apple Maps app, you will need to continue up Vine Ave. a little bit more. The parking lot is on the right-hand side, across from the back end of the Crowne Plaza and the big Catholic church. At Haven, we pride ourselves on our guests’ experience. We understand that having a clean and sanitized space is part of that experience. Haven wants to notify all guests that in addition to the extensive cleaning standards we already follow, we have recently doubled down on disinfecting and sanitizing our homes so that our guests can rest assured the home they stay at for their vacation is as safe as possible. Haven’s guests can sleep easy knowing that we take safety issues seriously and that we are responding to the current challenges in a way that allows you to relax and enjoy your stay with us, your friends, and family. Guests have access to the entire loft! We like for guests to have their privacy, but we live just minutes away and are available to help with any needs or questions! We absolutely love downtown Knoxville and are excited for you to experience it for the first time or help you enjoy it as you've never enjoyed it before! Our favorite restaurants in the city are located right outside our loft and can all be reached by crossing the street or taking a leisurely stroll. Knoxville's charm is on every side of you stretching from the Old City to Market Square and beyond! You are also within walking distance to the University of Tennessee and big orange football. We have a listing of our favorite spots and things to do when you stay with us in case you need any recommendations. • There will be a $50 charge if the key is lost or taken. • Due to the agreement with our cleaning service provider, we are not able to accommodate early check-ins or late check-outs. You may check-in as early as 4 pm and must check out by 10 am. - You may not book if you live locally without asking for permission and letting us know why you need a place in town. - By booking with us you agree to download our app to gain access to the property. - Note: there will be an additional $50 charge if you forget to leave the parking pass when you checkout. - Please respect those in the building who live on the floor. They are residents and not guests, so it's very important that we respect their homes and be considerate of any loud music or noise. Thanks for serving those around you! - Guests will be expected to clean up spills and messes that they make and throw all their trash in the trash can. Also, it will be the guest's responsibility to do the dishes before they leave. - To protect the host and guest, we must verify all guests ahead of the stay. Please be aware: As a part of the verification process, you may be asked to provide a copy of your official government-issued photo ID, confirm your contact information, and pass through our guest portal. The information is collected for screening and verification only and is not stored or used for any other purposes. - You understand that your check-in instructions will be sent after successfully completing the guest portal. - THERE WILL BE A $500 CHARGE FOR SMOKING, PARTYING, OR BRINGING PETS INSIDE ANY OF OUR PROPERTIES! - Please do not bring glitter, confetti, or anything like that to any of our properties. - A temporary hold of $2 will be placed on your credit card as part of our verification process and will be released within 7 days. Terms and Conditions (the “Terms”) apply. Renter will receive and agrees to sign the Terms immediately after making a reservation, which will include, but not be limited to, the following: - The “Minimum Age” to rent the Property is 25 years of age. - By booking, you agree to provide a copy of a valid government-issued ID directly to us. We will request this after your reservation has been made - The Renter is solely responsible for Renter’s actions and the actions of all family members, guests, and invitees. - Noise audible outside the Property is prohibited between 10 p.m. and 8 a.m. - Unless authorized by the Property Manager, the number of people present at the Property may not exceed the maximum occupancy indicated in the listing or the reservation for the Property. - Check-in is from 4:00 PM until 12:00 AM and Check-out is before 10:00 AM. - If you do not vacate by check-out time, you authorize us to charge a late departure fee of up to one night’s rental and we may remove all Occupants and their personal property from the Property. - No smoking is permitted on the Property at any time. - No animals or pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals that we are required by law to allow. - Renter authorizes us to bill the credit card on file for the full amount of the Rental Fee at the time of booking. Renter agrees not to make chargeback claims with its credit or debit card issuer. - Events and commercial photography or filming are prohibited at the Property without our express written permission. - Use of the Property for any criminal activity is prohibited. - Neither the Property Manager nor the Owner will be liable for special, incidental, or consequential damages of any kind, including those arising from the use of any pool, hot tub, lake, or bunk bed on the property. - Upon your arrival at the Property, you should inspect the rental unit to ensure the Property condition is to your satisfaction. If you find any conditions you need to report as unsatisfactory or damaged upon your arrival, you should report such conditions within two hours after the time you arrive at the Property. After the two-hour period expires, the Property is provided as is and we are not responsible for the inoperability or unavailability of any amenities. - You further agree to give us a reasonable amount of time to respond to your report and to cooperate with our efforts to address the concern or provide a remedy. - You acknowledge that you may be required to undergo a background check if mandated by the property management company or the building, as stated in accordance with your rental agreement and condition of the booking.

Experience modern luxury in this stylish 3-bedroom, 2-bath condo located on the 5th floor of the historic Century Building in downtown Knoxville. With exposed brick walls, professionally curated furnishings from O.P. Jenkins, and breathtaking city views, this space blends urban charm with contemporary comfort. Perfectly situated on Gay Street, you’ll be steps away from Knoxville’s best dining, shopping, and entertainment that Downtown Knoxville has to offer. Stay in the heart of downtown Knoxville in this beautifully designed 3-bedroom, 2-bath condo. Featuring exposed brick, cozy furnishings, and modern amenities, this space offers the perfect mix of charm and comfort. Located in the historic Century Building, it’s just steps from great restaurants, shops, and local attractions. * Free Parking (2 Vehicles) * Luxury (2) King & (1) Queen Beds * 2 Full bathrooms * In Unit Washer and Dryer * Smart TV's in Bedrooms & Living Area * Basic cooking essentials PROXIMITY TO LOCATIONS: On Gay Street 1 block to Market Square 0.3 Miles - Old City 1.0 Miles - University of TN 34 Miles - Great Smoky Mountain National Park 36 Miles - Dollywood Theme Park Note: * The parking provided is a parking lot nearby the building. You will have a link where you will validate your license plate in order to have free parking during your stay! * There is a cart in the unit available for luggage, groceries, etc. :) * For security purposes, a Ring doorbell camera is installed at the front entrance, monitoring the hallway. Guests will have access to the entire condo. Please be careful to not gather in the building's common areas as not to disturb other residences. The Condo comes with complimentary parking in a neighboring parking lot less than 3 minutes away. Professional Management is provided by the property manager throughout your stay. Our office is open Monday-Friday from 9:00am - 4:00pm, and provide after hours and weekend emergency services should you need any assistance. Furniture: This home is professionally staged by locally owned company, O.P. Jenkins. We kindly ask that you be mindful of our white living room couch and dining chairs. While they add a bright and stylish touch to the space, they are more susceptible to stains from spills and everyday use. To help keep them in great condition for all our guests, we appreciate your care in avoiding food, drinks, or anything that might cause discoloration. If any spills do happen, please let us know right away so we can assist with proper cleaning. Welcome to the property manager! We’re excited to have you with us and are committed to making your stay as enjoyable and seamless as possible. To ensure everything goes smoothly, we’ve shared a few transparent guidelines that help us protect both you and the property. If you have any questions at all, please don’t hesitate to reach out – we’re here to help! Thank you for choosing us, and we can’t wait to host you! the property manager’s Rental Agreement Terms and Conditions apply. Upon booking, the renter will receive the Terms and Conditions and agree to review and sign. These terms will include, but are not limited to, the following: GUEST VERIFICATION Experienced guests with 5 or more positive reviews may request to be waived from this process, otherwise we do require all guests to complete an additional verification screen through our Guest Portal to ensure the safety and security of our community. This 60-second verification process must be completed within 48 hours of booking, or at least 2 hours prior to the check-in time if booking on the same day as check-in. You will be prompted to complete this process immediately after booking. This includes: 1) Providing a copy of your government-issued photo ID. 2) Photo Verification 3) Confirming your contact information & agreement to our Rental Terms and Conditions Guests who have questions about this process are encouraged to reach out prior to booking! The information is collected for screening and verification only and is not stored or used for any other purposes. We thank you for your cooperation.HOUSE RULES 1) Guest Count: Please include the correct number of guests in your booking. Visitors outside the reservation are permitted under most circumstances, but we do require guests to request permission prior to having visitors. 2) Check-in: Please notify us once you have accessed the property. Please inspect and report any unsatisfactory conditions within 2 hours of check-in. Non-urgent issues reported after 9:00 pm will be promptly addressed the next day. 3) Noise Policy: Keep noise to a minimum after 10:00 PM to respect our neighbors and local community. We will contact you directly for any reported disturbances, prior to reporting any nuisances with local authorities. 4) Non-Smoking Policy: Smoking, vaping, and the use of e-cigarettes are not permitted within the property. Any violation, will result in a minimum $300 smoke remediation fee. 5) No Parties: Events and parties are strictly prohibited to maintain a peaceful environment. We will contact you directly for any disturbances, prior to reporting any nuisances to local authorities. 6) Pets: We love our Pets! but they are not allowed in most units, ensuring a clean and allergen-free space for all guests. a.If the property is labeled as “Pet-friendly”, pet’s are allowed at the expense of $50/night, up to $250. The Pet Fee will be requested after booking via the resolution center, and is paid separately from the reservation. 7) Damage Policy: Any damage caused during your stay will incur repair costs plus a labor charge. A Wear & Tear fee up to $500 per occurrence will be applied for any rule violations related to pets, smoking, or parties. 8) Checkout: Before checking out, please place trash in trash cans, start the dishwasher with used dishes, and begin a wash cycle for used towels. Security: Ensure all doors and windows are securely locked when not present. 9) Age: Guests must be 25 years or older to make a reservation. CANCELLATIONS Please note, exceptions due to illness, weather conditions, or other unforeseen circumstances are not covered unless stated otherwise. Guests are encouraged to purchase travel insurance at the time of booking to cover unforeseen events.EARLY CHECK-IN'S & LATE CHECKOUT REQUESTS 1) Early Check-ins: We are unable to guarantee an early check-in will be possible in advance due to cleaning scheduling. However, on the day of your check-in we will notify you as soon as the property is available & there is no fee for an early check-in. Early check-in requests will be submitted to our team, but please do not expect a response until the day of check-in. 2) Late Checkouts: Are available on a case-by-case basis, depending on the property and cleaning schedule. Requests should be made at least 12 hours in advance of your check-out, and are subject to approval of our cleaning team, which may not be able to respond until the morning of your scheduled departure. We do have a late checkout fee of $25/hr. This fee is paid through the Resolution Center. POLICY VIOLATIONS 1) Late check-out without prior approval will be charged at $50 per hour. We may remove occupants and their belongings from the property if unresponsive, or uncooperative. 2) Excessive Cleaning will be charged at $50 per hour. We will provide proper documentation and photo evidence of excessive cleaning required. This will be applied towards unexpected cleanup of spills, stains, bodily fluids, biohazardous materials, odor remediation, etc. 3) Damaged/Missing items will be charged at the replacement cost + Labor. We will provide proper documentation and photo evidence of any Damages or Missing Items. REPORTING ISSUES Please report any issues within 2 hours of check-in to allow us the opportunity to resolve them promptly. Non-urgent issues reported after 9:00 PM will be addressed the following day. We may not be able to resolve, or provide a resolution, to issues that are not reported in a timely manner, lack sufficient documentation, or do not provide us with enough time to respond effectively during your stay. We are here to help! LOST & FOUND Please ensure you have all your belongings before departure. Items left may be held up to one week at our local office for pickup, or can be shipped back at a minimum fee of $50. We are not responsible for locating left items. By booking your stay with us, you agree to these terms, ensuring a safe and responsible visit. We look forward to providing you with an exceptional hospitality experience! ** Mail delivery must be coordinated with our office prior to sending anything. We are unable to have mail delivered to this location.

Stay in the heart of Knoxville's Old City at our luxurious condo in the historic White Lily Flats, originally dating back to 1885. This modern, second-floor unit blends charm with convenience, featuring a King bed, pull-out sofa, game table, smart TV, and full kitchen. Perfect for exploring downtown and the Old City, it includes free parking and is within walking distance of all major attractions. Experience luxury and a piece of Knoxville's rich history with all the comforts of home. Immerse yourself in the rich history of downtown Knoxville at the White Lily Flats, housed in the iconic White Lily Flour Building constructed in 1885. Once a bustling flour mill known for producing some of the South's finest flours, this historic structure has been meticulously transformed into luxurious urban residences. The building retains its historical charm with original architectural features, including expansive Palladian windows and exquisite stained-glass details. Today, White Lily Flats offers a unique glimpse into Knoxville's industrial past, blending historical significance with modern luxury right in the heart of the city. Some of the modern updated amenities include: ✨FREE Downtown Parking (1 vehicle) ✨ Luxury King bed + Pull out Sofa ✨65" Smart TV ✨Washer/Dryer in unit ✨Hi-speed Wifi ✨Fully stocked kitchen & guest supplies LOCATION NOTES: Located in the heart of the Old City, this unit is within walking distance to Downtown Knoxville and the charming Old North Knoxville neighborhood, renowned for its craft breweries and diverse dining options. Mill & Mine Venue: 3 Minute Walk Old City Drinks/Dining: 3 Minute Walk Gay Street Shopping: 12 Minute Walk Market Square: 15 minute walk NOISE ADVISORY: Please be aware that this location is next to an active train track, and it is possible that trains may pass by during your stay at any time, day or night. We do not have access to the train schedule. To help ensure your comfort, we provide a noise machine in the bedroom. However, if you are a particularly light sleeper, we also provide indivdiually wrapped earplugs to enhance your sleeping experience. Sound proofing windows will be installed later this fall to provide additional sound protection.unwanted noise. We strive to ensure your stay is as comfortable as possible and appreciate your understanding. Guests will have access to the entire apartment, 1 complimentary parking pass, and keyless entry to the building. Mail/postage is not available to this unit at this time, but guests may ship items to our office for pickup during their stay if needed. Please do not gather in the building common areas to be respectful of the other residents. Professional Management is provided by the property manager throughout your stay. Our office is open Monday-Friday from 9:00am - 4:00pm, and provide after hours and weekend emergency services should you need any assistance. Welcome to the property manager! We’re excited to have you with us and are committed to making your stay as enjoyable and seamless as possible. To ensure everything goes smoothly, we’ve shared a few transparent guidelines that help us protect both you and the property. If you have any questions at all, please don’t hesitate to reach out – we’re here to help! Thank you for choosing us, and we can’t wait to host you! the property manager’s Rental Agreement Terms and Conditions apply. Upon booking, the renter will receive the Terms and Conditions and agree to review and sign. These terms will include, but are not limited to, the following: GUEST VERIFICATION Experienced guests with 5 or more positive reviews may request to be waived from this process, otherwise we do require all guests to complete an additional verification screen through our Guest Portal to ensure the safety and security of our community. This 60-second verification process must be completed within 48 hours of booking, or at least 2 hours prior to the check-in time if booking on the same day as check-in. You will be prompted to complete this process immediately after booking. This includes: 1) Providing a copy of your government-issued photo ID. 2) Photo Verification 3) Confirming your contact information & agreement to our Rental Terms and Conditions Guests who have questions about this process are encouraged to reach out prior to booking! The information is collected for screening and verification only and is not stored or used for any other purposes. We thank you for your cooperation.HOUSE RULES 1) Guest Count: Please include the correct number of guests in your booking. Visitors outside the reservation are permitted under most circumstances, but we do require guests to request permission prior to having visitors. 2) Check-in: Please notify us once you have accessed the property. Please inspect and report any unsatisfactory conditions within 2 hours of check-in. Non-urgent issues reported after 9:00 pm will be promptly addressed the next day. 3) Noise Policy: Keep noise to a minimum after 10:00 PM to respect our neighbors and local community. We will contact you directly for any reported disturbances, prior to reporting any nuisances with local authorities. 4) Non-Smoking Policy: Smoking, vaping, and the use of e-cigarettes are not permitted within the property. Any violation, will result in a minimum $300 smoke remediation fee. 5) No Parties: Events and parties are strictly prohibited to maintain a peaceful environment. We will contact you directly for any disturbances, prior to reporting any nuisances to local authorities. 6) Pets: We love our Pets! but they are not allowed in most units, ensuring a clean and allergen-free space for all guests. a.If the property is labeled as “Pet-friendly”, pet’s are allowed at the expense of $50/night, up to $250. The Pet Fee will be requested after booking via the resolution center, and is paid separately from the reservation. 7) Damage Policy: Any damage caused during your stay will incur repair costs plus a labor charge. A Wear & Tear fee up to $500 per occurrence will be applied for any rule violations related to pets, smoking, or parties. 8) Checkout: Before checking out, please place trash in trash cans, start the dishwasher with used dishes, and begin a wash cycle for used towels. Security: Ensure all doors and windows are securely locked when not present. 9) Age: Guests must be 25 years or older to make a reservation. CANCELLATIONS Please note, exceptions due to illness, weather conditions, or other unforeseen circumstances are not covered unless stated otherwise. Guests are encouraged to purchase travel insurance at the time of booking to cover unforeseen events.EARLY CHECK-IN'S & LATE CHECKOUT REQUESTS 1) Early Check-ins: We are unable to guarantee an early check-in will be possible in advance due to cleaning scheduling. However, on the day of your check-in we will notify you as soon as the property is available & there is no fee for an early check-in. Early check-in requests will be submitted to our team, but please do not expect a response until the day of check-in. 2) Late Checkouts: Are available on a case-by-case basis, depending on the property and cleaning schedule. Requests should be made at least 12 hours in advance of your check-out, and are subject to approval of our cleaning team, which may not be able to respond until the morning of your scheduled departure. We do have a late checkout fee of $25/hr.POLICY VIOLATIONS 1) Late check-out without prior approval will be charged at $50 per hour. We may remove occupants and their belongings from the property if unresponsive, or uncooperative. 2) Excessive Cleaning will be charged at $50 per hour. We will provide proper documentation and photo evidence of excessive cleaning required. This will be applied towards unexpected cleanup of spills, stains, bodily fluids, biohazardous materials, odor remediation, etc. 3) Damaged/Missing items will be charged at the replacement cost + Labor. We will provide proper documentation and photo evidence of any Damages or Missing Items. REPORTING ISSUES Please report any issues within 2 hours of check-in to allow us the opportunity to resolve them promptly. Non-urgent issues reported after 9:00 PM will be addressed the following day. We may not be able to resolve, or provide a resolution, to issues that are not reported in a timely manner, lack sufficient documentation, or do not provide us with enough time to respond effectively during your stay. We are here to help! LOST & FOUND Please ensure you have all your belongings before departure. Items left may be held up to one week at our local office for pickup, or can be shipped back at a minimum fee of $50. We are not responsible for locating left items. By booking your stay with us, you agree to these terms, ensuring a safe and responsible visit. We look forward to providing you with an exceptional hospitality experience! *At this time, please do not attempt to open the bedroom window as it has a soundproofing encasement around it to assist with the noise. Any tampering with could damage the integrity of the window, and repair costs will be the responsibility of the guests. We ask guests to only be opened for emergency purposes only. ** Mail delivery must be coordinated with our office prior to sending anything.