Arrived at the hotel looked nothing like the pictures on their website. We checked in and took the lift to the second floor and the door wouldn't open so my arm was trapped in the inner door and only the intervention by my wife who also hurt her arm freed myself. On the morning of checkout we had no water to wash, shower or clean our teeth. The hotel staff did not even inform us of this so no communication. The windows were blown, the bathroom sink tap was loose and also one of the bedside lamps was loose and dangerous. The whole hotel needs updating but obviously the owners don't want to spend any money on it.
翻譯