許願井飯店

Stayed for 2 nights to meet family. Room was extremely expensive. Very basic with limited storage, a broken coat hanger. A rip in the duvet cover. Access via external fire exit stairs as internal dark and unsafe. Room was not serviced during our stay. Over priced and no breakfast included. Very thin walls and tired decor eg frayed carpet on landing. Old furniture dumped in several areas of garden and in upstairs room visible to guests. Accommodation definitely not justifying daily rate. Had evening meals on 2 occasions and no complaint. The restaurant staff attentive and food and drinks good. Shame about the bedrooms.

This is is usually one of our favourite haunts. The food is reliably good and the atmosphere great. However visiting when the boss’ were away was a different story. The first clue that all would not be well was a long wait for our prebooked table. Service was slow and chaotic. Cutlery was all over the bar. We waited long times for drinks and some young waitress ‘ service was surly and slow. They seemed more keen to be propping the bar themselves , gossiping and drinking coffee. Food service was so slow. We kept being told that they ‘were literally playing up..’ after twenty minutes still no food. Lots of lost opportunities to sell drinks. The food when it arrived was good but waiting 1.5 hours before the starter was unacceptable. Waiting staff need training on manners and getting on with the job rather than gossiping. The owners are good and they need to know what is happening when staff aren’t supervised. Disappointing!