白色之角度假屋

We stayed in the 1837 cottage on the 6 & 7 April 2022. Upon arriving we were shocked at the external appearance of the cottage. It was very dilapidated and well past requiring maintenance. The reception is a safe key arrangement but upon opening the safe there was no key so we had to call the owner. He was apologetic and put the blame on the cleaner. Inside was a bit better than the outside but in no way up to the standard of a 4 star accommodation as listed on the website. It was very apparent that the place had not been cleaned. Listed below are some of the many items that needed attention. 1. The oven and cook top still had food residue on them from previous visitors. 2. The fridge had two cracked eggs still in the door that were leaking and both the freezer and the fridge compartment had not been cleaned. There was an old bag of opened ice still in the freezer. 3. The microwave was perched on an angle on top of a very rickety 5 tier stand. Totally unsafe to use. 4. The toilet seat was broken (This same comment appeared in previous reviews over a period of a year when we checked later). 5. The tap over the sink was just too futuristic and totally impractical to use. 6. There was no soap holder in the shower, only evidence of what was left of it. 7. The place was very cold inside as was to be expected but the AC would not heat. There were two portable heaters that both struggled, one of which smelt like it was about to catch fire so we turned them off. 8. There was no evidence that any form of dusting or vacuuming had been done. After a long day driving we were excited to reach here and expected to be able to relax but instead we were just so upset that we just went to bed. The bed in the front room was the only item in this place that was warm and comfortable. As we lay there reading trying to calm down a black creature flew in. At first we thought it was a large moth, then a small bird. When it landed it turned out to be a Micro Bat. I was hysterical as it flew around the room. My husband tried to get it out but it soon flew out through one of the many holes in the wall. I moved into the other room and slept in there for both nights. The bat returned again on the second night. On the morning of our departure my husband went across the road to the local Council Chambers to find out who was the best person to email a complaint to about the sub standards of this accommodation. We will be lodging a formal complaint with both the relevant council department and Fair Trading as the presentation on their website does not live up to what you experience on arrival. We have documented the above with photos as well. We paid $180 per night and feel very ripped off.

The fact that Whites Corner is available during the Tasmanian winter is an indication the owners don't really care about the comfort and wellbeing of their guests. We could have overlooked the misleading photos on the website, and all the faults and shabbiness if the place had been adequately heated, but I doubt this is even possible. There are big gaps under the doors, and in the bathroom window frame where the freezing wind whistles in. The split system in the kitchen was completely inadequate, and despite there being 2 fire places, neither was set, and no wood was available…. such a disappointment as the other 2 venues we stayed in on our way down from the chilly north west were welcomingly warmed for our arrival. Thankfully the beds had electric blankets. We were so cold we went to bed 7:30pm and exited first thing the next morning to the warmth of the car. This was the one ‘fail’ in our very enjoyable winter trip to Tassie.