The hotel is in an ideal location for downtown Boston. We had an amazing room, that was actually quite large. The bed and even the towels were incredibly comfortable. The first day, the hotel staff were amazing in helping my get my baby and all my luggage up to the room. On the checkout day, the hotel staff wouldn't even bother to help me get a luggage cart, they told me to go find one in the corner, then I waited 25 minutes (this is not an exaggeration!!) to take it up the one and only elevator working because people kept getting off and not saving the door before it closed and went back upstairs or staff would be on it from the basement and I couldn't get the luggage cart to fit with their equipment. The front desk lady just watched me waiting and waiting, while my baby was upstairs with my husband screaming and ready to go. I don't know if I can recommend this place. I really did have a good stay other than the staff and elevator issues. Not sure I'll be back with a baby.
翻譯