城市海灘飯店(Urban Beach Hotel)

I was greeted by a small very wild, yapping dog, threatening to bite me. Several other people who were drinking at the bar, came across to me. I woman came and tried to qieten the dog and one came from the bar and stated 'We are closed'. No apology, no offer of help.

Food was not so good. The ingredients tasted like they were in the fridge for along time. Not seasoned food. Ambiance is ok. But the prices charged are high for a mediocre food. We will avoid next time.

This is a lovely little hotel. On arrival we were greeted by staff who were extremely friendly and attentive. Our room was lovely, really spacious with all the amenities that we needed. The bed was super comfy and we had a great night's sleep!. Breakfast in the morning was delicious and reasonably priced and again staff made us feel relaxed. Thank you for a great stay!

We stopped for a drink but ended up staying for lunch. The service was simply amazing. Very friendly staff. A little different but we loved it. A must try if you can. I hope to be back real soon. This belongs to the Urban Reef restaurant on the seafront which is another must.

This was our 2nd time here, and absolutely love coming here. The staff harmonise each other, with orders of food etc, and it was lovely to hear, and the staff are generally happy to see you. Our room was so lovely, comfy and spacious. Keep up the fantastic work

What a lovely place to stay! On arrival I was greeted with a very warm welcome,shown to my room, everything needed for my stay. Cleaned my room daily and provided with lots of various teams,coffee,hot chocolate and bottled waters. Surroundings is fabulous so relaxed. Food is lush I don't find reason to venture out. Very impressed and will definitely return..oh and five mins walking distance to the beach which is a great location as doesn't get as over crowed as Bournemouth pier. Well done guys!

We booked two great rooms for the weekend as a celebration of my daughter and her boyfriend's graduations. The hotel looked amazing online so we booked direct. Mark was really helpful in advance to ensure that the 'extras' that I wanted to arrange were in place. The hotel more than lived up to the descriptions I had read. Both rooms were fantastic and the staff were happy for us to arrive very late in the evening and served the 'welcome cocktails' I had asked for - they were great. During our stay, nothing was too much trouble. Breakfast was excellent and the quality of the fittings, coffee, furnishings etc in the rooms was outstanding. All in, a real treat of a weekend and it was a pleasure to enjoy it in a great area with really helpful staff.

Chill atmosphere and brilliant staff! We visited each night during our stay for drinks and also one night had dinner - the fish of the day which was sooo tasty!! We stayed at a nearby Airbnb and the Wi-Fi didn’t work so the pub allowed my partner to work from there for a day. It was hugely appreciated and they were so welcoming. I’d recommend this place to anyone visiting!!

Chose this place due to good alot of very positive reviews, so glad I did lovely welcoming staff and the hotel has a very cool vibe and is just a few mins walk from the beach. Hotel has nice decor and bar and restaurant and all the meals I had were top quality.my room was a large room and is quality. The staff just to name a few ...Emily,Gary,Harriet and Simon were absolutely amazing and banter and service is first class , I have no reservations about recommending this splendid establishment..I'm deffo re booking .. and so should you !