Bears no resemblance to advertising and website. Very tired hotel with filthy carpets, mould and urine stained floor in dated bathroom, dark and dirty skylights. Loud disco music until after midnight on Sat then noisy wedding guests in corridors. Wierd decor - orange and green walls in corridor. One very old service lift, otherwise climb 60 steps to room. Nowhere comfortable to sit, sofas have gone from drawing room and very few seats in bar. Staff seem depressed and disinterested, no manager in sight. No information on history, spa or activities, in fact no paperwork in room. Golf course has shut, no clay pigeon shooting or falconry. The restaurant serves poor ‘Asda’ quality food. No local products as advertised. Fresh orange juice at breakfast is not ‘fresh’. Drinks are very expensive and 12.5% is added to dverything. It does not meet standard for two red rosettes. After a poor value for a lot of money dinner we did not eat there again. We didn’t use spa and in all spent £700 less than we had budgeted so they lost out. Wonderful building and lovely grounds but clearly in financial difficultu and we wonder if it is getting ready to close down, being asset stripped or what?
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