長灘島HUE飯店&度假村-HII管理的評論

住宿方回覆: 尊敬的客人， 感謝您的好話，我們非常感謝您發表評論。我們衷心感謝您在度假時選擇我們的度假村並能夠為您提供舒適、愉快的住宿。您的讚美已與我們的團隊分享，我們期待很快歡迎您！

住宿方回覆: Dear 宋爱萍, Thank you for sharing your feedback. We sincerely regret that your stay did not meet your expectations. While our hotel offers simple accommodations designed for short stays and emergencies like yours, we understand that every guest deserves a comfortable and welcoming experience.Your comments are valuable to us, and we will use them to improve our services and facilities. If there’s anything specific we could have done better, we’d greatly appreciate your suggestions.We hope you reached your final destination safely and would be grateful for another chance to serve you under better circumstances.

住宿方回覆: 尊敬的賓客，感謝您入住我們酒店並在線發表評論。我們對您的正面評價感到高興。我們期待您的再次光臨！最誠摯的問候，長灘島順化酒店及度假村團隊

住宿方回覆: Dear Bk_Em,We would like to extend our heartfelt thanks for choosing our hotel while you were in Boracay island. We greatly appreciate that you took time to provide us with your comments. Your compliment about our friendly staff has been shared with the team. In regards to your concerns about the the breakfast selection, hotel cleanliness and maintenance, and service quality, we understand that these did not meet your expectations or our own high standards, and for this, we will make our best efforts to rectify and improve. Rest assured that your concerns will be discussed at length among the concerned department heads to improve the service. Please accept our apology and hope that you will give us another chance to turn things around. We would love to have that opportunity again. I hope that it will not deter you from coming back to our hotel in the future. Warmest Regards, Hue Hotels and Resorts Boracay

住宿方回覆: Dear Valued Guest,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. Your comments about the hairdryer, and air-condition noise have been noted and discussed with concerned department. Rest assured that we shall look into this and prioritize action on how to make this better. We appreciate your feedback, and we hope that these concern will not deter you from staying with us again. Warmest Regards, Hue Hotels and Resorts Boracay

住宿方回覆: Dear qhdus, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and appreciated the condition of the room. It’s great to know you enjoyed the breakfast as well. Your positive feedback inspires us to continue providing a comfortable and welcoming experience. We look forward to hosting you again in the future!

住宿方回覆: 尊敬的客人， 感謝您的好話，我們非常感謝您發表評論。我們衷心感謝您在度假期間選擇我們的度假村並能夠為您提供舒適愉快的住宿。您的讚美已與我們的團隊分享，我們期待很快歡迎您！

住宿方回覆: Dear Peter Raymond,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. Your comments about the breakfast buffet, the air-condition and shower in your room have been noted and discussed with the team. Rest assured that we shall look into this and prioritize action on how to make this better. We appreciate your feedback, and we hope that these concern will not deter you from staying with us again. Warmest Regards, Hue Hotels and Resorts Boracay

住宿方回覆: 親愛的客人，我們衷心感謝您在長灘島期間選擇我們的酒店。我們非常感謝您花時間向我們提供您的意見。關於您所關心的房間布草設置、早餐選擇以及我們工作人員的服務，我們理解這些沒有達到您的期望或我們自己的高標準，為此，我們將盡力做到最好努力整改和改進。請放心，相關部門主管將詳細討論您的疑慮，以改善服務。請接受我們的道歉，並希望您再給我們一次扭轉局面的機會。我們很樂意再次有這樣的機會。我希望這不會阻止您將來回到我們的酒店。

住宿方回覆: 親愛的旅行是最好的， 感謝您的回饋。我們非常重視客人的滿意度，並很高興收到您的來信。 首先，對於廁所功能和淋浴水溫帶給您的失望，我們深表歉意。 我們已與所有部門負責人討論了這些事件，以避免相同的情況發生。 我們希望您在訪問長灘島時再給我們一次扭轉局面的機會。我們很想有這樣的機會。對於這些事件造成您的不便，我們深感遺憾。

住宿方回覆: 尊敬的客人， 感謝您的好話，我們非常感謝您發表評論。我們衷心感謝您在度假期間選擇我們的度假村並能夠為您提供舒適愉快的住宿。您的讚美已與我們的團隊分享，我們期待很快歡迎您！

住宿方回覆: 尊敬的客人， 感謝您的好話，我們非常感謝您發表評論。我們衷心感謝您在度假時選擇我們的度假村並能夠為您提供舒適、愉快的住宿。您的讚美已與我們的團隊分享，我們期待很快歡迎您！

住宿方回覆: 尊敬的貴賓， 非常感謝您的美言！我們很高興得知您在長灘島順化酒店有美好的體驗。我們的團隊致力於提供卓越的服務，知道我們的客人享受住宿體驗總是令人欣慰的。請放心，您的擔憂將在部門負責人之間進行詳細討論，以尋求改進。我們期待盡快歡迎您回來！

住宿方回覆: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!