利物浦北高級旅社

Lovely place to stay

My wife and I make at least 4 trips to Liverpool to visit Family and friends each year. We always stay at the Premier Inn Copy Lane.North Liverpool. The hotel is the best Premier Inn we have used in the UK. The facilities and rooms are very good, and always match our expectations. The Staff at the Hotel and Beefeater restaurant are very friendly and efficient going that extra mile to provide customers with every need. In particular I would like to mention The Packet Steamer Restaurant and Bar Staff Paula, Ann and Paul who have been there for years we get a great reception from them at each visit and they always help make our stay an enjoyable one.

Nice and easy to get to, friendly staff especially Debbie and Julie on desk and they was very helpful give the best ways to get round Liverpool. Room was clean, good facilities and next to the pub, so not to far to stumble back to the room once you’ve had a few

Disappointed with this stay and put in a complaint about the heater that made a noise keeping me awake. I had to switch it off at source which obviously made the room cold ( during that cold spell) Spoke with the staff at reception in the morning who offered a portable heater but unfortunately too late in the morning.

The hotel was as you would expect, excellent service on arrival and departure from reception staff. Only comment on the room was there were 3 empty water bottles behind the curtains. Where the hotel let us down was breakfast. The staff were again excellent but fighting to cope with the volume of covers, the chefs did seem to have it easy and had time for a chat when all around were run off their feet. The food was not enticing, items missing and not being replaced, no coffee cups/mugs and a thoroughly disappointing experience we have never had in a Premier Inn. We will not book breakfast ever again, waste of money. I don't normally bother with reviews but as Premier Inn keep e mailing for one, here it is.

Clean, helpful staff, great room comfortable beds, pillows good shower, very quiet stay, great black out curtains good nights sleep. Good breakfast , easy to park , good location for getting out into Liverpool . Have stayed before would stay again.

Great stay, Kelsey and all the staff provided an excellent service and were all very friendly and accommodating

Really good and helpful staff, particularly Kelsey. Always doing everything to help with a big group of 20 being fed each evening.

Hotel was tidy and comfortable, would not waste money on food. £25 for two all you can eat breakfast which was freezing cold and like it had been sat there since putting out hour prior to our time slot.