卡普隆格 - 博米耶水療飯店

Our stay was truly exceptional. The staff went above and beyond to accommodate my mother, who uses a wheelchair – from helping with our luggage to recommending accessible routes in the area. Every request, no matter how small or what time of day, was met with warmth and care. The hotel itself is located in a breathtaking Provençal village, and the on-site restaurant was simply outstanding. Special thanks to the manager and team for their genuine kindness and dedication – this experience made our trip unforgettable.

The rooms and experience are not close to 5 star quality. Our rooms were tiny and had little natural light. They were run down and a bit dirty with insects. The staff closed the window shutters at night making our rooms even darker. The property is fairly large and our rooms were the furthest from everything. The pathways are really dusty so the walks to and from in the heat were unpleasant. There is little thought into the guest experience. This property is expensive and not worth the money.

I recently attended the Capelongue Spa as a surprise for my fiancée following our engagement in Provence. As soon as we arrived, we received a warm welcome from the spa staff and were provided a complimentary glass of fruit tea before the treatment process was explained. In the weeks prior, I had contacted the hotel via email requesting that flowers were arranged as an additional surprise for my fiancée. All communications with the hotel staff were polite, quick and simple. As requested, the flowers were presented in the treatment room which was very well received. The facilities within the hotel were outstanding. The treatment was superb and their staff went above and beyond to make the experience as special as I hoped it would be. The experience is one that we will not forget and one that we will look to relive on our next trip back to Provence. Thank you

Nous avons séjourné à capelongue 2 nuits avec ma femme au mois de juin. Tout était PARFAIT ! De la chambre au spa aux restaurants et aux piscine. Tout est sublime et le personnel est souriant, professionnel et à l’écoute. Nous recommandons à 100%