納茲花園飯店(Hotel Naz Garden)

One of the best hotels in Bogura. The decoration, facilities and services are all good. It has also rooms with wide ranges. Good in cleaning, the swimming pool and gym facility also good. It has lots of open spaces and beautiful landscaping everywhere. The lighting is awesome at night.

This is a good value hotel. The Chinese food was excellent though the service slow. The room I'd booked was large and looked great. Unfortunately the hot water didn't work and that's when I found the room phone was also out of order. Got those sorted and got into bed, forgotten to check it on arrival. It had dead bed bugs on the pillow and sheet 😒. On inspection loads more on the floor under the bedside. The hotels answer was first to offer to clean them up, when I insisted on a new room they tried to chagebthe sheets. Eventually the realised I'd only accept a new room. It took an hour to get a down graded, partially cleaned room, but no sign of bugs 😀. On check out they insisted to charge me for the larger room I'd booked not the room I ended up in. I was unfortunate, my 4 colleagues had rooms that weren't bugged.

This place is soleless. It has no a**osphere. The reception staff could benefit from a course on customer care. When a fellow traveller asked to move rooms before his bed was full of dead bed bugs he was given an inferior room. When he asked for a discount he was refused with words to the effect of “we moved you, so what’s the problem?” Also the (very quiet) reception refused to print a boarding pass before 10 am There are some significant positives however. The rooms are large and there is a lake out the back. And the restaurant has a good selection of Chinese and Indian dishes. The ability to have a change from the usual Bangladeshi fare is a plus.

Nice hotel in Bogra if you e.g. plan to go to Mohasthan Garh ruins north of Bogra. Rooms are nice and large. Bed is a bit hard to my taste. Did not have time to visit the pool but assumably there should be a pool somewhere. They spray for mosquitoes in the room.