瀏覽用戶對波哥大飯店的評價

波哥大JW萬豪JW飯店
4.5/572 評價
I highly recommend this Marriott Hotel in Bogota! I’ve stayed here for a week for a vacation with my mom and my sister. This was the first time for us in Bogota and by far it’s the best hotel in Bogota or probably the Whole country of Colombia. I visited Medellin as well but this hotel in was accessible and exceptional because not just the location that is accessible nearby but also the excellent restaurants inside the hotel and also with the exceptional services from all the hotel staff from the Rockstar Front desk staff, hardworking Housekeeping staff and especially with the outstanding Restaurants staff esp. @ The Market and their executive lounge crew! They pampered their guests and rendered a Great quality Service! No doubt, I will definitely stay back at this five star hotel with Great amenities, So when in Bogota, booked your stay @ JW Marriott Bogota Hotel and Spa! I want to highlight the amazing customer service from Johan Gutierrez he was more than kind and amazing with me and my mom. Also Johanna Castellanos , Andres Alvarez and Génesis García. All of you guys are amazing keep rocking. JW Marriott should be proud of all of you. I wouldn't give a 10/10 to the hotel customer service because one of the employees has a nasty attitude with me and my family, his name is Christian Pérez his responses and attitude were very disrespectful, every time me and my family approached the reception he wasn’t nice at all until the point that if I have a question I waited for Johanna instead of asking him. Fortunately he was the only staff member out dozens employees with that behavior. I definitely recommend this hotel.

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