里賈納飯店(Hotel Regina)

Typical airbnb-type of place but surprisingly very nice room which is not expected when you are just viewing the building from the outside. The guy and lady who have helped me there were very friendly and pleasant.

Ok in that rate, rooms are small and some have no windows,but rate is ok

Un día antes nos pusimos de acuerdo para validar temas de transporte y poder dejar maletas antes del check in. Cuando llegamos nos indicaron que tuvieron un inconveniente con la habitación por un tema de inundación y que nos iban a trasladar a otro hotel eso fue a las 11:00 am Como no se lograba concretar dejamos maletas y recorrimos un poco las cercanías del.hotel llegamos nuevamente a las 2:00 PM y a las tres nos pasaron de hotel... Que por cierto en una zona muy peligrosa, ruidosa, no se lograba dormir bien... Y cuando llegamos muy feo que el personal no nos diera respuesta... Realmente nos decepcionó la situación y la falta de comunicación ya que tenian mi contacto... En otras ocasiones me había pasado el tema de cambio de reserva y muy amables se comunicaron... Antes de llegar. Se comprende que hay inconvenientes pero la zona a la que nos trasladaron como.nos dijeron los mismos trabajadores del hotel muy peligrosa, salir sin pasaporte, y lo mínimo de dinero... Incluso en dicho hotel en el.mismo.piso se enfiestaron y trataron de meterse a la habitación porque estaban muy muy "borrachos". En síntesis, muy mala experiencia.

Thank you Juliet for helping us when we needed it. The room was dark and depressing. Very noisy from the neighbours during the night. Could not open the window wide enough to get the terrible smell out from the cleaning products they use. No fan to move the air. Water from the shower going to the room. Only 2 towels and nothing to put on the floor. Front desk nice and helpful. Breakfast ok. Sadly, I would not stay there again.

La verdad la pasamos muy bien las atenciones de Leidy (la Encargada ) Hairo en recepción Yuli la Que estaba en el turno nocturno, el chico del restaurante en el desayuno las chicas del servicio… extremadamente geniales … recomendaré el lugar full

Giving this hotel a 1 star because, I booked a room, but they were oversold and sent me to a much worse hotel instead. I had no advance notice of the change and had to make a decision at midnight to get a refund or go to a worse hotel. Looks like a nice place, but I wouldn't risk booking here if you'll just end up somewhere else, with limited options in a foreign country.

Muito condizente com as fotos e o atendimento foi muito prestativo. Fica no centro histórico da cidade, bem próximo aos principais pontos turísticos. O Hotel não possue café da manhã, porém possui uma cafeteira/restaurante que disponibiliza um ótimo café da manhã por uma tarifa extra. Os quartos não possuem ar condicionado, porém a cidade tem temperaturas baixas durante a noite, não comprometendo o conforto durante a noite. O terraço é muito bonito, com um lindo jardim, uma vista interessante da cidade, podendo assistir o pôr do Sol e a noite estrelada, possui cadeiras, mesas e sofás muito confortáveis.

This became our go-to hotel in Bogotá for its good location and beautiful roof. This time around I booked two nights at this hotel. On morning of second night, hotel would not honor my booking and said there was no availability. After I checked out I was contacted later in the day asking when I was going to check in.

Great location, right next to the Gold Museum. Staff were very helpful, the free breakfast was very tasty and free popcorn available in the day. The only issue that we had was that the fittings in the room were not great. Our bathroom door didn’t close and there was one curtain missing. The bed was comfortable and generally a good place to stay despite the room fitting issues.