子河度假村

We had an excellent staying experience in the resort. Everything from the resort scenic beauty, swimming pool, walking distance from bogmalo beach, welcome drink of chilled coconut water, breakfast and cozy room. The entire resort staff was very friendly and welcoming especially bhagya, the front desk executive who was very nice and helpful. Overall a memorable and wonderful experience.

The stay was amazing. The resort was really serene and beautiful and the staff was very welcoming. Really enjoyed the peaceful vibe in this resort.

A nicely appointed small bungalow complex, but due to what I can only perceive as that being out of season it did not match our expectations or needs. Whilst the room was of a good size, we did find the room was too uncomfortable for us. This was because the air conditioning switched off for about 3 hours overnight which led to a very uncomfortable night. Also there was supposed to be a shuttle to the beach and its restaurant's, however this was not available for our stay, even though it was in the hotel description when we booked, this led to a walk down to the beach through a dark and dangerous pathway. For these reasons we decided to take a loss on our stay and checked out of the complex after the first night of our 3 night stay for a hotel that better suited our needs and expectations.

This booking by far is my biggest regret. The hotel staff is rude especially the receptionist with zero sense of customer service. When we were allotted the room both the ac and the fan were not working. They said they would fix it soon so we didn't complain and told them in the meantime we would take a look of the resort. However, the service thereafter was horrible with frequent powercuts throughout our stay. For eg. It was raining g heavily in the morning and the breakfast time was about to end, when we requested the reception to kindly bring an umbrella to the room they rudely denied saying they don't have any. What sort of a resort charging a heavy price doesn't have extra umbrellas for their guest? then there were no bed side table in the room.

Location was awesome, walkable to the beach and a water stream inside the property. Food was good, service can be improved. Amenities like pool were good, indoor games were not maintained well. Front desk service can be appreciated.

Small cozy resort. Rooms are well maintained and clean. Short walk to the beach. Breakfast spread is limited but good quality