博德加灣旅館

I checked in around 5:00 PM to be greeted by an empty post. A sign said ring the bell if empty, so I did. A pudgy hand wraps around the doorway and a large round head pops out. Oh hello, I’m here to check in. It asked, if I placed booked online (which we didn’t, we actually called in) and it told me, it’s a digital check in and that we should have received a text. What was more unattractive than her hideous 2” acrylic nails was its fake forced grin and un-hospitable demeanor. Immediately, I was made to feel confused bc neither my husband or I received a text. Mind you, we have different cell phone providers and both had spotty service if any at all. Having a business model dependent on text when there’s no cell service is counterproductive to say the least! I quickly scanned my phone and confirmed I only received an email confirmation. It never said no worries, your room number is x, the Wi-Fi is y, you can park here at z. All it kept saying was it’s in a text… Since I wasn’t receiving any help, I decided to check in with my husband who was still waiting in the parking lot. Once we checked our phones and were about to head back inside, what do you know, he receives a text with a door code and image of a map. We pull around to the other parking lot and begin to unload the car. Then we see the same fat blob that told me about the texts providing a different, a white couple, with a grand tour. It was pointing out common spaces and their room across the way. How funny. Hilarious right? We walk up to our room and pass the fat blob lounging on chair on it’s cell phone. The room was spacious but poorly designed with crooked and generic photos of Coit tower. Options for improvement: treat all guest equally, get your fat butt up and do your job, or REPLACE THE FAT BLOB WITH A SIGN THAT SAYS “CHECKING IN? YOU SHOULDA GOTTEN A TEXT!!” One star for the convenience of booking. Another star for the size of the room.

Our second time at the Inn and we loved it as before. Lots of updates since our visit two years ago. We loved the kitchen area for breakfasts we brought in from the Roadhouse Coffee house (bakery) next door and food we brought with us. Staff is super friendly and helpful with activity and restaurant info and recommendation.