Booked one night stay at Hyatt Place MN airport south location . They charged me extra for parking , you can find better places with parking and without extra fee! Next day saw an extra charge on my credit card from HYATT, called them for explaining. They told me the owner is changed and they have no responsibility!!!! I called Hyatt global to request a refund , tgey said they cannot help and i need to talk with Trip.com agency for my refund! Tried calling the hotel manger again but no answer. I do not recommend them ! If you dont want extra headache and additional parking fee go somewhere else away from the airport !
I hope agency can help me :(
翻譯