貝德福德飯店

我在衣櫃上發現了鳥屎，當我下樓投訴時，那人說他只是夜班工作人員，讓我早上再找人談談，我不能再待在那裡了，凌晨 1 點我花了 90 英鎊叫了一輛 Uber 回家

抽屜前部已經破損，沒有固定到位，所以掉到了我們的腳上。 Sheets 有一些沙礫。沒有電視遙控器所以無法打開它。水槽裡滿是髒水和頭髮——估計是清潔地板時留下的

Hi I am making a formal complaint against Bluewaters hotel Blackpool . Firstly id like to state we booked with *********** for the price of £275.76 from 23/23/2024 to 27/12/2024 after checking bank statement you have charged me £485.76 . Why? Next the place was a disgrace, very worn out and tired , staff run of their feet, frozen Christmas Day dinner at an extra cost of £75.00 !! Also we had the only suite which was situated next to the pool so had the noise of two running pumps and extractor fans 24 hours a day . After third day we left through lack of sleep and worry of food poisoning. We know we are not the only people complaining. We booked through you do hold you responsible for a refund. There are lots of places to complain and we will do that within 24 hours if no response Jean Osborne booking no. ***********

我們的經歷有點令人失望，因為布萊克浦已經不像以前那樣了，我們覺得它已經走下坡了。酒店員工非常棒，他們竭盡全力滿足我們的要求。這很遺憾，因為這家酒店看起來有些陳舊，需要進行一些整修。早餐還不錯，沒什麼好抱怨的，不過有一件事我想說，那就是地板吱吱作響。

Free parking. I book for half board but not impress the meal and breakfast. Lift does not work. Room is ok.

solutely amazing hotel ...staff are so friendly nothing was too much for them if there's anything you need they will cater for it if possible ...the Foods amazing ... the bar is well priced the swimming pool and sauna is cheap perfect for families and couples .. Definitely will be going again 3rd time I've stayed here it's amazing