瑞特蘭飯店

Location is good and breakfast was decent but so many other things are not right which is why we were disappointed. Stayed with my daughter for 2 nights. We were seeing a show on first night. On arrival toilet would not flush. Told them on way out. It was fixed when we got back at 10.45pm. Unfortunately things got worse, as I sat on end of bed to take off my shoes, the bed collapsed. As it was late I didn't contact them but shared the other bed with my daughter. Decided on a shower before going down to breakfast and report broken bed. Shower head held on with string so once the water is turned on, the shower head falls forward so you can't stand under it. We reported bed & shower before we had breakfast. Went out, on our return, the bed had been nailed back together and more string added to the shower head. Tried to have a shower at 4.30pm but the water was cold. As we were on top floor, 4 flights up, I phoned down to ask about water, message went to answerphone but 5 minutes later there was a knock on the door telling us that water would be hot in 10 minutes. After 35 minutes water was still not hot just about luke warm so quick wash in the sink (which has a large crack and plug doesn't keep water in the sink). We went out then. So as well as the bed & the shower I could not recommend this place. Our room was very dated, needs freshening up and new bathroom. Sink with crack and cracked tiles on entrance to shower & peeling wallpaper. Also no where to plug in kettle except propped up on the radiator. Owner did apologise about the bed but really if you book for 2 nights bed & breakfast you do expect a bed each and hopefully a hot shower.

Lovely place to stay. The hosts are so attentive and friendly. They checked each morning after the English breakfast (served at 9am), plus toast and cereal, that all is ok and if same was required the following day. The room was clean, warm and comfortable albeit small. It could have done with another plug point so lamp, kettle and phone chargers could be used at the same time but it wasn't really a problem. WiFi was a bit iffy (3rd floor) and the TV signal was a bit hit and miss, but we weren't in there enough to be bothered. All in all, it was a lovely stay. It is situated relatively close to the promenade and the Tower. The only thing I would say though, it's not really suitable if you have mobility needs. There is no lift (mentioned in property description) and the stairs are quite narrow in depth and steep.