達文波特希爾頓逸林飯店(DoubleTree by Hilton Davenport)

This is a nice hotel, clean, well managed. A little trouble checking in as they were unable to make key cards. The young man at the desk needs a little coaching on how to speak to customers during a crisis. So I smiled and told him how sorry I was this was happening, and we were going to take a seat, put our luggage over here, and that I was sure it would be up and running in no time.

Beautiful hotel, nice and clean, perfect for a short little weekend getaway for me and my daughter. The only downside was that the pool area was closed for maintenance.

I was only here for one night. The receptionist who checked me in was very friendly and welcoming. The room was fine for the most part, however it was very warm. When I left in the morning it was 83 degrees, despite the thermostat being set at 65. The fire alarm also went off in the morning, but I don't believe anybody is at fault for that. Overall, I did enjoy my stay and would probably stay again if I am ever back in the area.

It was a well maintained property. Very clean. However, our room was extreeemly hot! The thermostat said 84 even after turned off. Since our room overlooked the lobby we couldn’t even open a window to cool it off. There were two other rooms in our party and they had the same problems with the heat. As soon as we could in the morning we checked out!

There were several spots of noticeable damage to the walls that were very badly "patched", the floors in the bathroom didnt look like they had been mopped in a while with dirt streaks all over them, there was a hole in the bayhroom door by the door knob that you could see through and it was uncomfortably hot in the whole hotel and room. The room thermostat was set to 65, but it jept blowing hot area and the actual temperature of the room was 77. Other guests we rode the elevator with mentioned it was the same in their room too. It felt like i was saying in a $50/night hotel, not one that was almost $200. Very disappointing.

The reason why we booked this hotel was because it stated on their website that the Rhythm City ****** was a 2 minute walk. Come to find out there is no ******. I believe it’s a 16 minute drive instead. Also the pool wasn’t open for use.

This is the 2nd time we’ve stayed here in 30 days and this time was much worse than the first time! The shower conditioner bottle was to be affixed to the wall in the shower and it was lying on the shower floor, the shower was a stead drip and wouldn’t shut off and to add the shower wouldn’t turn on! We had to call maintenance to turn it on for us! The toilet paper holder was loose and barely hanging on to the cabinet! There were missing and loose outlet covers, which is a safety concern! The room was super hot and we couldn’t get the temp down any lower than 73 degrees!! We are exited to stay here for the pool but it wasn’t operational either! All in all these are all maintenance issues that the hotel and discounts should be given if these items persist it’s hard to justify the nightly rate!!

We checked in and had to leave right away for an event so we didn’t even get to see the room until later. When we did get up to the room the thermostat was at 87 degrees and it was like a sauna. There was no way to turn on “air conditioning” we had to turn it off all together. It never cooled down. We asked for fans they didn’t have any. At midnight we had enough and tried to see if the Walmart ten miles away had a fan and they were closed. The desk didn’t help us at all! We were only given Hilton honors points and not refunded our room. I will never stay here again as we didn’t sleep a wink. Should have just drove home in the middle of the night!

There is an issue with the ******* payment interface and we were charged twice by the property. This has caused significant waste of time and energy to get the extra charges reversed. The property insists I research and resolve how ******* pays the property and they state they don’t handle this. The hotel charges $100 more per night to book directly, but buyer beware.