We did our homework on this place before coming. We had a family emergency and needed a last-minute place to stay. This hotel seemed reasonable, as it promised what we wanted and needed. Our assigned room was 102, with a bed and an additional roll-away. It would have been very crowded in there with 3 wheelchairs. The roll-away bed was placed in our room Wednesday night, September 6, 2023. We opened the door to find it blocking our way into the room. The front desk staff moved us into room 117. This was no better, as the beds were way too high. The desk in the corner of the room was horrible. I moved the desk chair to one side of the desk. This was to allow my wheelchair to get up to the desk. When I did this, however, I got stuck in that little corner. I had to move the desk chair between the beds. This was quite inconvenient for obvious reasons. I suspect that room 117 was even smaller than room 102. We had to store some of our belongings in the bathtub. Most of our time in this hotel was spent moving stuff back and forth. We spent as little time here as possible. I should also mention that our family emergency was visiting a terminally ill relative. It was an already difficult time further complicated and dampened by a sloppy hotel. We feel every traveler with a physical disability must be aware of this place. We will not return here on our next visit- possibly after my uncle passes.
滿意
76 評價