比爾瑞Iglesia de Barrio San José de Altagracia附近住宿

我們回到英國之前就住在這裏。我們很喜歡游泳池,但真正讓我們訪問的卻是非常樂於助人的員工。地理位置非常方便往返機場,隔壁就有各種餐廳和雜貨店。

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

與友好和樂於助人的員工一起,這家酒店很甜美,很容易到達,並且每半小時穿梭一次國內和國際終端。食物非常好 - 雖然早餐很貴。如果您可以點阿拉卡。

這絕對不是一家五星級酒店，當您走進去時會看到很多混凝土，雖然感覺很暗，但在高溫下卻很受歡迎。對於在市中心的酒店（步行僅10分鐘），它很安靜，游泳池很漂亮。房間是巨大的雙床間是兩張雙人床。酒店的酒吧提供美味且價格合理的食物，早餐豐富。工作人員非常樂於助人和友好，總的來說很開心

Stayed here on a tour of Costa Rica, for a total of three nights on arrival and between our extension. Typical city hotel, very comfy and large rooms with big bathrooms, plenty of toiletries etc. Lovely staff, although not very attentive in the main restaurant! We ate lunch, dinner and breakfast in the main restaurant - all good. Also a great meal in the Japanese restaurant. It was quite cool, they keep the aircon on quite high and the weather was windy and cloudy so turned it off in our room! Nothing much nearby, very convenient for airport but only a supermarket and McDonalds within walking distance. The park was ok for a quick walk, only a few yards away.

Muy bien ubicado, a 10 minutos del centro de la ciudad. Excelente atención de todo el personal, desayuno completo, habitaciones amplias y cómodas y la señal de wi fi andaba muy bien. Cuenta con estacionamiento y el bar es excelente

- I sent an email to the hotel the day before to check if they are able to send a shuttle to the airport to pick me up (just to avoid the stress of figuring out transportation), but they only replied once I landed. It wasn’t worth for me to wait for them to come and pick me up. - The room was loft style and very spacious: two stories with two full bathrooms, and kitchenette. I didn’t need them, but they were available. However, the shower upstairs next to the bedroom was missing a door, water was splashing out and making everywhere wet. Also, the shower didn’t drain well. It was gross to have my feet in dirty water… same with the sink, water wasn’t draining well. The hotel provided one hand towel and two large towels. They were old and rugged. I went out to buy my own. The bed was comfortable! So were the pillows & sheets! Thank you for that! - I’m training for a marathon and it was important to me that the hotel had a gym so that I can keep up with my training. This hotel had one treadmill and it wasn’t working. I guess next time I need to check before I book. - My room doesn’t have a window and hence very dark, gloomy, and depressing. Luckily I don’t have to spend too much time here. I told the receptionist and she said that that’s the room that was assigned to me. I let it go. - The hotel is in downtown and walking distance from all major “things to do” in San Jose city. But I have to say that the pictures online look a lot better than the reality of the hotel. - Would I stay here again? Only if I need to sleep somewhere for one night.

Like every Selina Hostel there is love in every detail - decoration, lights, good furniture. We had the deluxe room with a lot of space, a table, a sofa, own bathroom and good comfort. The bed was very cosy. We had no warm water for 2 days in our room, but the staff reacted instantly, tried to fix it and we got a free breakfast and some money back. Clean kitchen, enogh fridge space and a cool sofa space in the living kitchen. In total we had a nice and relaxing stay amd would definitly recommand this hostel.