Fairfield Inn & Suites Birmingham Downtown

Although the service staff was exceedingly friendly, the hotel condition is TERRIBLE. None of the items you would expect in any chain hotel were not included. NO CLOSETS in the rooms - a flimsy wardrobe bolted to the wall like 5 inches wide, with NO HANGERS. NO full length mirror. If you want to plug in your electronics,ONLY ONE plug, and not near the bed. I was unable to use a medically necessary CPAP machine. Plug in bathroom didn't work. No blow dryer, and when I called for one, the replacement provided also didn't work. Got one on the third try but had to use it without a mirror in the room. The parking on the ******* site indicated $15 per night self park - but in reality only valet parking at $35 per night! Parking not on the hotel property is a scary, dark lot across the street with no clear instructions of how to pay. Asked multiple times to speak to a manager, and never heard anything. No manager on the property all weekend. I posted a complain on Marriott Bonvoy where I am a platinum member, and no action taken. When I called Marriott, they said I had to deal directly with the property. Called the property 5 times over 2 days to get to front desk to ask for manager, and never managed to reach a human being. This experience has dramatically reduced my impression of Marriott. AVOID THIS HOTEL

Ottimo hotel Ottimo hotel, nuovo, pulito, buoni servizi, ottimo personale, camere spaziose. posizione in centro città.

The Staff was Wonderful and very accommodating to my needs.. I hate elevators and was assigned a room on the 4th floor.. Once they found out.. I was giving a Rome on the first floor.. I was very happy.. Thanks Team Fairfield.

Parking was $38 per night vs. the $22 per night advertised on *******. The overall feel of the hotel strange and the room set up was odd.

Very nice hotel. The two things that were a problem was there is no parking unless you use valet and there were not enough food choices within walking distance.

No security, only offer valet, you have to walk 4 blocks to other parking garage, a lot of homeless people that follow you right to your room