伯明翰 - 懷爾德伍德長住公寓式飯店(Extended Stay America Suites - Birmingham - Wildwood)

The price is cheap but it is the worst hotel experience I have ever had. There is no elevator and I was on the 3rd floor. I can't believe there is no elevator in an extended stay hotel. 2nd surprise: There is also no ice machine! The room also smells like old mildew and so all of my clothes did by the next morning. Run away!

My overall stay was very nice. The area around the hotel could use more lighting but other than that, overal it was a nice stay. I will say the front staff were amazing and very nice.

Nonsmoking room still smelled of smoke. The floors looked as if they weren’t swept after the last guest. The sink had what looked like dried comet caked around the edges inside. My expectations were much higher for the price. At least the lady at the front desk was nice and helpful, the bedsheets were clean, and I felt safe.

The room was clean and the clerk at the front desk was responsive when the first room sleeper sofa would not work. We were given another room and this one the sofa bed worked but no bed linens. The clerk brought us clean linens at 1:00 in the morning. There was a smell in the room but overall it was clean.

This was a nice place for a lay over. The room was spacious and the bed was very comfortable. There was a strange smell like mashed potatoes in the hall, but the room was clean. We were on the non smoking floor, but there was a hint of cigarette smoke. Overall, it was a decent hotel and I would stay again.

Great stay. People were friendly.

The thing I liked about this property is that the some of the staff were friendly, Walmart close by, and close to event we were there for. Other than that, I will never stay here again. First thing, we were called COLORED by another guest. I took care of that. Breakfast was the same muffins and instant oatmeal every single day. The coffee had an after taste. The paper goods were not individually wrapped. When we checked in, the clerk said there is a full kitchen, but would be put us on a list to get the kitchen cookware. We NEVER received them. The toilet paper was very thin, and rough. The hotel actually ran out, and we had to buy our own! The procedures to receive fresh towels, linens, and housekeeping service was not up to par. We had to ***** the bed, collect the dirty towels, and take them to the front desk. If clean linen and towels were available, we would be given us fresh ones to make the bed ourselves. Not to mention the bed sleeps horribly. My back was hurting after night one. And the bed was a full, not a queen. While on our stay, we were under a tornado warning. There was NO organized planned for staff or guest to shelter in place. We received an alert on our phones to take cover. I called the front desk to ask what was protocol. I was told once we heard sirens, then we come downstairs. Once we heard the siren, we went down. There was literally only 4 guests, including us, and the front desk clerk there. I will never stay again.

Unique lobby in the sense when you pull up outside it’s subtle and you may pass by it at first like I did. The room was basic and clean but if you need a full kitchen it’s a good stay.

Sofa sleeper was broken. Two employees tried to fix. Thought we could use it but during the night found out it was beyond use. Room should never had 4 people booked in it.