民丹島Dian-ro air minum RO附近住宿

這是我整個旅行經歷中最好的酒店體驗。我帶了一個12人的大家庭，這絕對不容易處理，但酒店工作人員竭盡全力為我們緩解了很多麻煩！工作人員非常真誠地幫助我們提供購物建議、去哪裡買食物、交通甚至食物。我向飯店的總經理或老闆致以最高的敬意，她絕對不遺餘力地確保我們被安全地送到渡輪碼頭。她非常謙虛，絕對讓我們的經歷變得更加美好。飯店房間絕對是新的、舒適的。前台確保我們能夠擁有連通房並且位於同一層。最重要的是，整個酒店的無線網路都很好。輕鬆連接。另一個值得稱讚的是餐廳的廚師。食物品質很好而且值得等待。有點小問題，但服務恢復很快而且很棒。工作人員表示誠摯的歉意，並確保進行改進。我也喜歡早餐。傳播良好，老實說，對食物的負面評論為零。真的煮得很好而且很好吃！這家酒店的服務和品質值得高度評價。我們已經計劃回來了！再次感謝每一位員工，他們讓我們的住宿變得愉快而難忘！

It such a pleasant to stay here, the staff was so helpful and friendly in providing the information. I got a free upgrade to the premier room, have a spacious room with a pool view. The location is very strategic because close to the airport. The facilities are complete such as a restaurant, gym, kids corner and trans convention centre. Trans Studio is really near the hotel, so the hotel is really kids friendly and fun to bring our kids there.

Nice villa to accommodate family of 4. The staff are friendly and helpful. The place is nice. Each villa has its own mini pool. The master toilet is huge with a bathtub. The bed is comfy. Note that the bed on first floor is a sofa bed. Clean and this resort is quite new.

房間很大，設施齊全，衞生間是本露天很東南亞，酒店裡有人工泳池很大，唯一不足的游泳範圍用浮標圈着，範圍有點小，酒店服務員很熱情，有問題也積極解決，酒店到碼頭bbt每天有固定班車來回接送，5分鐘車程也很方便，晚餐還有bbq，可以在房間外面也可以選在餐廳就餐，我們選房間外，服務員會提早給你把餐布食物弄好，但是夏天蒼蠅很多，體驗感不好，個人建議還是在餐廳食用，總體來説酒店價格性價比還是很高，下次還會再來，酒店位置不靠海這點對於喜歡海邊的小夥伴不是太理想，希望酒店每天能安排固定班車來回接送海邊，對於休閑度假來説總體還是OK

酒店的海灘特別美，私人海灘沒什麼人，新開的酒店，各方面也都比較新，唯一就是泳池的水看起來不夠乾淨。不過服務是沒話説，每個人都很熱情，有求必應，入住就送八折spa券，前台幫忙約時間，手法很舒服。晚餐也比較好吃，盲點的印尼炒飯，我們都很喜歡。牛排因為我點的全熟，柴了一些，但是因為讓我們久等了所以送了一份沙拉。早上有車送我們去BBT碼頭，洗衣房也準時把我們的衣服送到房間。美中不足的是早餐差了點，品種不夠多。

酒店服務非常棒，每個人都是微笑的，有人會華語就更好了，酒店帳篷很大晚上拍照很漂亮，值得住一晚，假期會偏貴，帳篷裏面很大，完全想象不到，酒店的餐食很好吃，意大利麪和pizza超級好吃，衹是入住時間是三點，提前收拾好也差不多要兩點，酒店的帳篷是那種塑料的，會有味道，可能很新的原因吧，床單和枕套有的會不怎麼乾淨，還有底下趴着的沙袋沙發，也是很臟，其他都還好，體驗一次就好

WORST hotel stay ever! Power went out at night and no backup power was available. The owner, Eric Saw, kept knocking on my door at 3am despite DO NOT DISTURB sign, asking if an old lady that WAS wandering around the hotel earlier but had returned to her room was related to me. He was plain rude, arrogant, and unapologetic for disturbing our rest despite already telling his staff earlier not to disturb our rest since the old lady had already returned to her room. Decided to check out immediately in the morning even though our ferry was only in the afternoon. Instead of apologising for disturbing our rest, Eric slapped my phone away when I tried to take a video of his aggressive behaviour and even threatened to punch me. He then ordered his Security to forcibly chase my family of 2 elderly and 1 child out from the hotel while we were waiting for our transport by manhandling me. To make things worse, he disclosed personal information about us to a busybody guest who got abusive when caught secretly filming. The latter then proceeded to share these online, leaving me with little choice but to share evidence of their abusive behaviour and to lodge a police report. Not to mention that this hotel had close to zero activities available, many amenities that were supposed to be available are either ”under maintenance” or ”not ready yet”, no room service, only 1 access ramp for the mobility-challenged and the front desk only works office hours! It's no wonder that hardly anyone stays here!

房間很好，適合一家多人入住，園區裏有小動物，這個最好不要進房間，我們最後一晚發現了小壁虎還是小蜥蜴在窗帘槽裏，我跑到樓上去睡了，早餐品種每天不重複，大體一樣，個別菜式更換。主要就是擁有自己的海灘，超級棒，不用人擠人，有一些每天的活動，參与的不多，可能取消了，另外在度假區內，比較安全，最好是有班車可以定時出去的，這樣就不用自己包車出去玩了，酒店內的吃喝都比較貴，不過偶爾嘗試一下也還好

Our stay at Banyan tree was magical. The beach, poolside & villas are amazing & the service throughout the resort is heavenly. All the staff, from Sofyan at reception, to the housekeeping staff & poolside team make your stay a delight. From constantly giving you chilled water in glass bottles, to picking you up in golf buggies, the staff works tirelessly to make your stay effortless. We took advantage of the hotel's facilities, played tennis, used the small gym, took a mountain bike ride, watched the sea turtle release & had the amazing beach BBQ - there was plenty of relaxing & things to do if weather was cloudy. The team also went out of their way to make my birthday special, with flowers & towel art in the room & a birthday sing song - truly perfect! We recommend going to the Kelong Sea food restaurant for dinner. The breakfast at the hotel was great, but we found the wine to be very expensive at the resorts & beyond, so perhaps bring some with you. The Indonesian food at Cassia Hotel for lunch was delicious & well worth a trip. We used our driver, Haris, who collected us at the airport for any excursions & outings for massages etc. In short, a great, relaxing & unique holiday!

定酒店之前做足了功課，娜灣屬於bintan的老牌度假村酒店了，裏面很大，還有別墅區，度假村有兩個私人海灘🏖️人少！拍照很出片！四家餐廳（包括知名餐廳-奎龍海鮮🦞）一個spa館（需提前預約，價格適中） 有免費的接送服務（到bbt碼頭⛵️）度假村內也有免費的shuttle bus，可以去任意想去的地方 工作人員都非常熱情❤️check in旁邊的小屋子就能換錢，很方便！ 酒店提供免費自助早餐，不知道是不是我們去的太晚的，感覺種類有點少，不過無所謂～有沙灘就很開心～ 唯一不好的就是房間內廁所衞生打掃質量有待提高，浴池，浴簾和花灑都感覺臟臟的，希望可以注意一下…