安眠飯店(Sleep Inn Billings)

Very nice little hotel. They were short staged when I arrived and I had to wait nearly 30 minutes in line to check in.

Per front desk staff, no caffeinated coffee available for use in the in room coffee maker. Bathroom stool appeared to not have had bowl rim wiped off recently. No hook or place to hang towel or clothing in shower area, no bath mat.Limited lighting in room. Traveling through Montana and needed a place to stay. It was among the middle of the road options available on short notice on a Friday.

There was a distinctive smell of natural gas near the lobby at one point. The breakfast was not well done. Coffee was awful and it appeared that cleaning solution rather than cranberry juice came out of the dispenser. We were charged more than the price confirmed on *******.

The hotel charged me double to stay. Didn’t refund my deposit for incidentals. The room smelled. The floor was damp and gross to walk on. There was dust on tv stand. The heater smelled when the heat turned on.

After my last stay where a male housekeeper opened the door to my room without giving me much time to answer, the GM addressed the situation and assured me it wouldn’t happen again. She also apologized profusely for his conduct. I appreciate seeing a GM taking pride in their work and desire to coach behavior in their staff.

The staff was very friendly and helpful. The room was comfortable and had everything we wanted for a 1-night stay. It was nice and quiet as they said this is their down time. Breakfast was great offering all that you could want to eat. Only downfall is that this is an older facility and needs some updating. The ice machine was out of order, our only disappointment.

The bathrroom was dirty with hair all over the place. Especially the shower. Bed was higher by about 3 inches on one end so sleeping on it was terrible

It’s very clean and quiet. Definitely is my place of choice when I am in Billings.

I checked into a room 269 it was freezing I sat for an hour with heater blasting nothing warmed up, dirty towels hanging in the closet, fridge was moldy, carpet was very stained. Let’s did not work walked up twice with non working keys made the front desk clerk come the last time and she used a new key and got in. She was very apologetic stating they keep having problems with that room, so with the hotel obviously not full, why put me up there? Moved to Second room was much better but lot of bandaid remodels.