彭森阿瑪畢爾巴鄂

The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.

Estuvimos dos noches en la habitación Mercedes, la habitación de 10, aunque que las papeleras no tuvieran bolsas me llamó la atención, dispones de cafetera y infusiones de cortesía. El personal de recepción muy agradable y servicial y la ubicación en pleno centro

Una buena habitación, limpia y cuidada, en una ubicación excelente, pleno casco viejo de Bilbao, pero con una atención deficiente en recepción. Tuvimos que esperar más de diez minutos que apareciera la recepcionista en horario de recepción.

This property is a SCAM. First of all there is no one to asisst you in your check in process. They only have a person working from 12pm to 8pm. They give you a phone number to call in case of emergency but no one answers until 9am. Then they control you the air conditioner. On an enclosed room they put you heat. It a sauna. When I called to see why the a/c is not cooling they told me they control the temperature and if it was to hot just open the windows. Is impossible to sleep with the windows open because the property is in the middle of the town and you will suffer from the noise of the night life and the cleaning process in the morning. After that, I asked them to let me control the temperature of the room because it was to hot and we could not sleep and they told me there is no need to turn on the a/c because I could just open the windows. Lets be clear, they advertise the a/c as an amenitie on the webpage. After that I had to leave the property booked in another place so I could at least sleep and now they do not want to give a refund. I will not recomend this place at all. Worst service of all times.

Prima hotel op topplek, alleen zoveel lawaai buiten dat je niet met open raam kon slapen. Er was geen andere ventilatie, het werd binnen erg benauwd

Buena situación. Limpieza y habitaciones confortables. Buena relación calidad precio, con respecto a otros alojamientos de la ciudad.

Muy bien situado, cómodo y en perfecto estado, sumamente recomendable.

Alojamiento cómodo, limpio, muy bien ubicado. Estancia muy agradable, en resumen, repetiría sin duda.

Muy céntrico, cómodo y limpio.