舒適套房飯店(Comfort Inn & Suites)

I booked this hotel specifically for the amenties. Unfortunately the website is not accurate. The pool & hot tub are not cleaned or able to use, all the washer & dryers are broke. I asked the manager to discount my room since I was paying for the services during that week & she said no & didn't seem to care at all. I feel i should be reimbursed some of my hotel bill. I checked out today & moved to another hotel where amentities are available & I could do my laundry for work. It's sad they could have kept my business but didnt even try to make to right. It's 100 degrees outside so after work the pool was supposed to be the highlight of my day.

Everyone who worked there was super friendly. The breakfast crew especially. Likewise the breakfast was great. Our tv unfortunately did not work. Also the area by the ac was wet. Other than that the bed was very comfortable and it was a good stay overall.

excited for pool and hot tub—but very disappointed hot tub wad dry and filled w trash, pool was dingy, oldest wouldn’t get into pool “its sketchy”. room seemed clean but a-c not cooling

Water available but no coffee. Not a lot of options for eating out without getting back in the car. Breakfast was good. Room was very clean.

I have stayed in other properties in the area. This one feels like the staff makes a priority of upkeep, cleanliness and and customer service.

Un lugar muy tranquilo buen servicio y el desayuno delicioso personal amable

Es un lugar tranquilo de fácil asseso

They claimed ******* didn’t send a confirmation to the hotel so they didn’t have our room. We arrived late, had already called ahead to let them know and everything was fine. The woman in charge was rude and said we don’t have a room, we’re sold out, nothing we can do. I tried to ask if they can help us and she just said next. Nothing. No help. Rude. They sold out room. My husband is in hospitality and was manager for years at a hotel. We know it was their mistake yet they refused to acknowledge it. Don’t stay here.

The tub needed to be re caulked it had mold on it. Toilet ran all night unless you wiggled the handle and the toilet wasn’t connected to the floor securely. Nice employees, good service. Comfy bed