大湖貝斯特韋斯特優質飯店

Great hotel and excellent location. When I stayed at the hotel, it was around 8:15 PM and my microwave wasn't working. I called the front desk and reported the problem. I'm someone who, due to my work, stays in hotels quite often, and I know that after 5 PM, any issues that arise are usually fixed the next day. But I was impressed when the maintenance guy arrived, apologized for the inconvenience with the microwave, and fixed it. I also want to add that the hotel has excellent food service and overall cleanliness. You have an excellent staff, very professional and attentive to your guests. I hope you continue like this

The elevator was out, which put me in a bad mood. A prior review said it was out last month, but it didn't list a specific date. I'm listing August 15, so make a note when it gets repaired. Fresh finishes. Looks new, but open about 8 years. (The desk chair works and has some spring, which is not the case in all hotels.) Beautiful lobby & breakfast room. Tiny pillows. I hate that. For a "plus," and an expensive one at that, I expect King or Queen-sized pillows. My room (even number) overlooked a service yard. The trucks were loud until at least 10 p.m. and started again at 6 a.m. The card in the room says ice and vending is available in the room by the elevators on each floor. Second floor room was empty. The indoor pool was closed for maintenance. The elevator is broken. Is this a pattern or a coincidence. Someone post a review when you notice one of them gets fixed. I wish fridge had freezer compartment. Top-notch mattress! Remote t-stat gives good temp control. Good breakfast. Neat trick to use moist towel to keep biscuits from drying out. Tall ceilings. A good amount of light with a bright one in the ceiling by the door. The shower head is high up, about 7 feet, which I like.

Second time we stayed here. It in my opinion the best place in town to stay. It is clean and friendly. We found it quiet. It is easy to get to. The breakfast was about what most hotels offer now.