This hotel was a complete disaster. Despite promising a luxurious spa experience, it was disappointing. It all started with the awful service - the staff was not only unfriendly but also entirely incompetent. The spa, meant to be the highlight, was terribly neglected - dirty pools, malfunctioning relaxation equipment, and poorly executed treatments. Additionally, the room conditions were far from satisfactory - stale beds, unclean bathrooms, and noise from neighboring rooms. A thoroughly disappointing experience; I wouldn't recommend this hotel to anyone.
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