貝伊奧盧飯店

My wife and I enjoyed our week-long stay in the Soul Hotel in Istanbul in January 2023. We found a “home” there and got treated like “VIPs”. (I’m confident that EVERY Soul Hotel guest likely receives VIP TREATMENT, though.) Normally, I would not post a review because leaving a SUPER review has the potential to make it harder for me to find availability for my own stay. However, I see that recently there was posted a crazy review. People need to know that that review is baloney, and I don't believe one single word of it, and neither should you! I’m American and have stayed in hotels throughout the world, so I am quite experienced to say that there is a combination of factors that makes the Soul hotel one of my favorite hotels I have ever stayed in anywhere. The soul hotel is IMMACULATE. Not only is it clean, but it is also SAFE; the temperature controls in the room ALL work perfectly; the water pressure is SUPER; it is QUIET; the sheets and towels are new and high quality; it has a TERRIFIC breakfast; it’s a beautifully designed hotel with a lovely combination of antique and modern (see the photos)—BUT… incredibly----these are not even the best feature. THE BEST feature of the hotel is: its STAFF. They are ALL GOOD PEOPLE. The staff members really CARE about guests. They ALL speak English quite well and most speak other languages, too! They are trustworthy, knowledgeable, and helpful. When you combine all these elements together, it makes for a truly memorable experience that is even reasonably priced(!) On top of the pricing, the design, the excellent staff, the great food and immaculate cleanliness, THEN there's the LOCATION. The location of the hotel is right in the middle of the most charming part of Istanbul. There are antique shops and art galleries and coffee houses all around, and it’s even around the corner from the #1 Hammam Spa in Istanbul. It’s also located about 7 minutes walking distance from Istiklal Street, the major street where all the big shops are. There’s simply no better accommodations to be had in Istanbul. I invested an huge amount of time researching and vetting various hotels before choosing the Soul Hotel, and I chose entirely correctly. So, for free, you now get to benefit of all my investigations and experience, and I get to worry that I’ll have to fight you in the future for my own reservations. I wrote this because I couldn't ignore the reputation of this really fine establishment being attacked by crazy lies. Soul Hotel staff give their best for guests, and I feel obliged to stand-up against any bad things implied about this hotel. Soul Hotel is a CLASS ACT all the way.

這家酒店值得花費,它位於一個絕佳的位置,周圍有很多景點(餐廳,酒吧,俱樂部,超市,交通)。服務很棒,前台經理奧納先生爲我們提供了一間高級三人間而不是雙人間。他非常好,友好的人。早餐很棒,有很多選擇。一個土耳其女孩和阿塞拜疆男孩(我的壞我記不起他們的名字),他們非常熱情友好。 我強烈推薦這家酒店

我們首先被檢查進了一個小得多的房間，而不是我預定的房間。在指出這一點之後，至少他們將我們移到了正確的房間。另外，我們幾次要求將某些東西送到我們的房間，工作人員說“是”，但是對此沒有幫助，而且房間的電話也無法正常工作。

There was only one woman from the reception staff who was friendly. The rest of the gentlemen answered very rudely. The problem was that they turned off the air conditioner at night and when we called the reception they said they would check it. Out of the 5 nights we were there, they didn't turn it on for 2 nights.At the first night they said It needs to be repaired and when we protested, they said we will change your room tomorrow. On the second day they said we fixed it even though it was still unrepired and the air conditioner was fixed on the third night. The breakfasts did not have the variety of a 4-star hotel, but it was good. The room was cleaned every day by a lady who was very polite. It was a 10-minute walk to Isteklal Street

我們在多魯克帕拉斯酒店的住宿非常出色。我們受到了熱烈的歡迎。每個人,實際上酒店的每個人都是如此友好和平易近人。我們的住宿無憂,所有工作人員都表現出驚人的熱情好客,這更加美麗和方便。我們房間的景色令人驚歎。如果可以選擇的話,我會給員工提供10顆五星的優質服務,熱情和友好。艾哈邁德先生是一個人的寶石,他總是抽出時間與包括我們在內的所有客人交談,並確保我們感到舒適。別忘了酒店裏可愛的貓,它被親切地稱爲奧斯曼先生。他總是冷靜而美麗地觀看。如果我們再次訪問伊斯坦布爾,我們肯定會回來的!:)

我根據一羣朋友和家人一起旅行,在這裏預訂了3個房間,其中一人推薦了這個垃圾場。其他朋友預訂了2個房間。我預訂的3個房間中,其中2個房間是9月24日至27日。9月24日,我通過WhatsApp打聽他們的班車,他們建議我在班車下車後步行10分鐘到達酒店,然後他們提供75美元的車服務。我接受了,但一旦我到達機場,看不到司機,所以我發短信給他們取消什麼應用程序。然後他們提供了較低的價格40美元,我拒絕了。我從IST機場乘坐出租車16美元,改建爲土耳其里爾。我丈夫和女兒步行了三個街區,因爲酒店街道上施工,出租車不可能到達那裏(這不是酒店的錯)。在辦理入住手續時,前台的女士要我支付他們的汽車服務費,甚至暗示,這筆錢對我來說不是任何東西。我直截了當,但冷靜地說不。但是她瘋了。當他們檢查我女兒進入地下室的房間時,聞起來很臭,但他們正在打掃,所以我想也許氣味會消失。我的房間也令人失望,但此時我不能取消而不損失我的錢,所以我留下來。我們給前面那個非常友好和友善的傢伙小費。9月26日,我在女兒的房間裏聞到同樣的臭味,上樓去和一個瘦高個子的男人說話,並要求提供某種信貸。他的回答是,我們選擇地下室。我的回答是,他們的網站上沒有任何通知說房間有氣味,也沒有人預訂房間希望房間有臭味。他建議我們可以退房,他會給我1天的退款。這是不可能的,因爲我們第二天要退房。他說他的經理一小時後回來。我問了業主的名字,他拒絕給我這個信息。作爲調查員,我正在研究業主的名字。我的家人出去了,回來後,那位女士回到前台,我和她說話,她不尊重她,大聲喊你可以走了。我丈夫介入了,平靜地和桌子的那個人說話,而我起草了我的電子郵件給那些權力機構。這一次他們建議經理一天後回來。我們又出去了,當我們回到那位先生的時候,我們最初建議他給我女兒房間裏留了些水果,很好(我又給他小費了)但是他們也留下了一封消極的攻擊性的信,說如果氣味不是問題,因爲我在第二天就抱怨了。作爲一名顧客,我想承認這一點,併爲此做些什麼,但他們擔心的是我沒有付錢給司機,他們沒有從我們預訂房間中獲得錢,這很可笑。另外,我們預訂的第3間房間是給我阿姨的,到達後她告訴他們她的電視機壞了,即使到了晚上也從來沒有修好

The best thing about this hotel are the people working there. Especially the Ladies from the reception and breakfast. They were super nice and always asking if everything was ok. As a solo female traveller I felt very welcome and safe. The breakfast is great and the restaurant offers an amazing view over the city. The rooms are clean and pretty sound proof. I usually sleep with earplugs but it was not neccesary. The hotel is close to the Halich metro station and Galata Tower is only 10 minutes away. So is the T1 tram. Across the Street you will find a busstop. And next to the hotel is a small convenience store. Great place to stay if you are in Istanbul. The service really made the difference for me and I Will come back here when visiting Istanbul again. Thank you all!

Che dire inizio con i punti a favore si trova in un posto favoloso di Istanbul, silenzioso di notte, camere pulite,personale cortese. Punti a sfavore non si chiude la porta a chiave, sembra tenuto su per miracolo non c’è una cosa dritta in tutta la camera, numeri dell’elettricista ancora sui muri righe di misurazioni ovunque letto scomodo ma per 3 giorni è sopportabile,il cuscino sembrava uno di quei pupazzi anti stress cinesi ( non la forma ma il contenuto).Adatto a chi come noi è rimasto per 3 giorni. Ma io non ci tornerò mai più .

不論是商務還是休閒旅客，莫斯科聖塔克西姆飯店都能讓您的伊斯坦堡之行變得更加美好而難忘。著名的景點Adam Mickiewicz Museum、Turasan和The Virgin Mary Syriac Church均可步行很短距離到達。旅客想要在自己的房間邊聽音樂邊享受美食，只需呼叫送餐服務。如果您覺得在入住飲食方面僅限於此，那不妨去看看附近Gulhane Sark Sofrasi（Gülhane Şark Sofrası）（海鮮）、RANA by Topaz（西餐）和Lale Lokantasi（Lale Lokantası）（西餐）絡繹不絕的人流吧！黃油蝦、烤牛肋排和德式脆皮奶酥蛋糕分別是每家為您精心推薦的美食。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

我們是朋友們來到伊斯坦布爾兩夜的,我們選擇了這家酒店,以其中心位置和吸引人的價格。客人在外面等我們,儘管早上2點鐘來了晚。房間很正確 (1房間2雙牀-1雙牀),和衛生間超級狀態。室甚至在我們入住期間改變了,我們大(但很快)驚喜。雖然酒店仍在工作(完工),但我們建議所有尋求中心地點或睡的地方,享受伊斯坦布爾市的好處!(離加拉塔塔,其酒吧和餐館2分鐘的距離)