昆斯海德飯店

Not a bad place close to all the pubs and restaurants in the centre, the hotel it's self is not manned and don't really have a front desk , you get a text which gives you numbers to get in , a bit odd but seems to work pretty well, the breakfast is full English and was excellent

Stayed for one night on a Tuesday. The restaurant doesn’t open on Mondays and Tuesdays so from around 6.30 we were the only people in the building. We did have a key to let ourselves back in. The room was a good size, nice bathroom. Breakfast service was friendly but the kippers were crusty. Not an unpleasant place to stay but given the lack of bar or any other facilities I think £150 for a double is overpriced. Good location.

Whilst this is a very old building, on arrival, it appeared dark, unwelcoming and in need of a lot of TLC. With a standard double bed in our room, together with our baggage, the bedroom became an impossible obstacle course as it was far too small. The bathroom was adequately equipped, but tiny. The mattress was well overdue for replacement. Having asked to reserve a table for dinner when we made the booking 7 months previously, it was disappointing to receive a message a few days before arrival that meals were not served that evening. An alternative was offered to eat at the sister hotel half a mile away, which was typical pub food, but adequate. On returning after dinner, we were expected to let ourselves in at the front door, as no staff were present and therefore the bar was closed. Breakfast could only be described as barely adequate, especially when compared with 6 other hotels and B&Bs we had stayed over the previous 2 weeks. At £124 for 1 night, this represented extremely poor value when compared with every other place we had stayed. A room price of £80 would be generous. I cannot recommend this hotel.

Just home from a 2 night stay and enjoyed everything about the hotel. Fantastic service from the staff who were all very attentive and fantastic food, both breakfast and dinner. Room was spotless with loads of room. Would highly recommend the Queens Head for anyone looking for a stay in the town

Comfortable stay. Staff were excellent, very friendly. Food great. Only downside, the rooms could do with a refresh and modernising, but didn’t spoil our enjoyment at all. Plenty to do within Berwick and surrounding areas. Well worth a visit.

My sister & I stayed for 4 nights on a B&B basis. The breakfasts were excellent but the kind waitress was disappointed one morning with the small size of our order ! We ate dinner at the hotel 2 evenings & again, the food was very good. The staff were friendly, cheerful & helpful, even looking up & writing out the safe crossing times to Holy Island during our stay. It is a small, quirky hotel with uneven floors & odd steps here & there. We would certainly recommend a short break here. Our only slight niggle was the early evening hours the hotel keeps but we were provided with a key to let ourselves in.