柏林Wasserfall附近住宿

友好的工作人員,乾淨的房間,優質的早餐和體面的價格,但我選擇了這家酒店,認爲它在潘考的U2U-Bahn線的末尾,很容易進入中心,然後再回來。不幸的是,我並沒有意識到潘科是柏林一個很大的自治市,酒店在潘科海因斯多夫S-bahn車站的外面,然後乘公共汽車或步行10分鐘--在雨中深夜並不好玩。當50輛電車從潘科烏巴恩出發時,情況應該不會太糟糕。

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

房間乾淨整潔，早餐也比較豐富，附近交通便利，還有不同的超市，旁邊還有公園，2公裏多還有亞歷山大廣場，不錯不錯

內部相當不錯,絕對值得4星級。 我預訂了一個不可退款的單人間,住了兩晚,很乾淨。所有需要的東西都在那裏。 我不得不承認兩個缺陷: 1、前台友好小姐從系統獲取信息錯誤,所以我不得不在現場支付第二次(預付在trip.com)。 謝天謝地,夜班經理想出了辦法,把錢退給了我,然後才訂好。 2.我之所以選擇這家酒店,僅僅是因爲早上有大型游泳池游泳。不幸的是,友好的女士(第一次聯繫人)告訴我,到達當天游泳池關閉,但我可以免費使用溫泉。它應該在第二天開放,所以我可以做我的早晨游泳。 第二天早上在溫泉他們告訴我,游泳池今天仍然因爲維護原因不會開放。 這兩個話題都花了我將近一個小時,浪費客戶時間是沒有的...

客觀説是我在柏林舊住的性價比很高的一個酒店。酒店的設施環境，位置都非常好，下樓就是德國廣播電視塔。，亞歷山大廣場，步行到柏林大教堂很近，距離過大景區確實非常近，很方便。出門就有公交，地鐵，出行很方便的。

和康提基在a&o Berlin Mitte只住了兩晚,住的很舒服。四股的房間很小,適合我們的四個行李箱有點棘手。我們還和前台的工作人員一起跑進來。對於一個四股的房間,我們只有兩把鑰匙。當我們的一個成員要求備用鑰匙時,她被拒絕了,然後給了一張臨時卡,並被粗魯地告訴把它帶回來但是她怎麼能回到房間把它帶回來呢????????????????????????????????????????????????????????????我們旅行中的其他人也有相同的經歷。除此之外,早餐也很棒。

We had a great stay in our room. The room was not large but the price was right. The Hotel is in a quiet neighbourhood. The Subway and baker are just around the corner. There is a super market nearby and we could just walk to the centre of Berlin. We will certainly book this hotel again if we plan a trip to Berlin!

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

I loved this hotel at first sight ! BIg and clean rooms with a fantastic breakfast ! i missed sauna but friends of mine confirm me that they spend there a great time ! Be there during an event has been really pleasant ! Well served with taxi due to far distance from city center.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.