盧克飯店，傲途格精選

Good hotel Nice experience Excellent services Clear room :)

Ordentliches Hotel , sehr sauber , freundliche Mitarbeiter , schöne Zimmer , aber keine 5 Sterne : niemand kommt für das Gepäck, kein Concierge , und das Frühstück ist wie in 3-4 Sterne Häusern (nichts besonderes , kein Highlight dabei ) . Aber super freundliche Mitarbeiter in einer schönen Atmosphäre , trotzdem nächstes mal Adlon oder Hotel de Rome

Hôtel superbe avec un emplacement idéal au cœur du Berlin historique. La décoration est soignée et empreinte d’histoire, propreté irréprochable. Le personnel est agréable et attentionné. Nous avions une chambre avec balcon, ce que je recommande vivement pour la vue sur la place devant avec la cathédrale française et l’antenne de la radio. Le spa par contre est sans intérêt, 2 minuscules pièces pour un sauna et un hammam et la salle de repos n’est pas géniale, il y manquait même un peu de chaleur pour avoir envie de s’y poser et s’y détendre. Salle de yoga très sympa par contre. Le bar et restaurant de l’hôtel sont biens, bons cocktails, repas pas mal (sauf les moules frites, à éviter !! Le tartare était excellent par contre !). Il y a de très bons restos juste à côté, donc un italien excellent ! On recommande vivement le Sagrantino. Attention, il est inscrit sur le site de l’hôtel que le bar ferme à 1h du matin hors ce n’est pas le cas !!! Il ferme à 23h comme le restaurant ! Voilà, un excellent séjour dans l’ensemble, nous reviendrons avec plaisir ! Une adresse à garder :)

So we thought the re-vamped Sofitel maybe a place to try. We took a Queen room for €241 per night and stayed for four nights. They took the payments upfront and also another €400 in case we used the mini bar or hotel facilities (this wasn’t explained on check in). The theme is Prussia so lots of blue. The room was clean with good facilities, however there was half a wardrobe of hanging space and two high shelves. So no where really for socks, jumpers, underwear etc. I went to reception to ask why my check in costs were high and the receptionist then told about the charge. I then also fed back on the room and the receptionist was clear (and haughty) you have taken a Queen room (read cheap) and that was the designers choice. They did quickly respond to my comments on not enough coffee pods for us both to have the same strength. In all credit to housekeeping on day three an IKEA chest of drawers did appear in the room, this was a good effort but will not solve the design fault. On check out we ensured we asked for our monies back, and said it was unusual to charge in case we bought a drink. The second argumentative receptionist told us that he travelled a lot and this was the norm in Europe. So it’s a clean hotel, the area is under refurbishment. The offices on the inner square really do look in on the rooms. Housekeeping are great. Reception is not good with feedback. Not enough storage and ensure you have the capacity on your credit card for €50 a night a person. We’ll not be back but they did try with the chest of drawers - thank you for that

They didn’t clean room or refresh towels. Air conditioning didn’t work and room was warm. Made me feel unwelcome. Spoke Mr Linde the director of rooms about getting a late check out. He didn’t honor my titanium benefits of guaranteed 4pm check out. Was rude unwelcoming and harassed me about checking out early.