柏林麗思卡爾頓飯店

柏林麗思卡爾頓飯店的評論

柏林麗思卡爾頓飯店

Potsdamer Platz 3, 10785 柏林, 德國查看飯店詳情
柏林麗思卡爾頓飯店
柏林麗思卡爾頓飯店柏林麗思卡爾頓飯店柏林麗思卡爾頓飯店
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柏林麗思卡爾頓飯店 評論-真實旅客評語

4.5/5
滿意
121 則評論
驗證過的評論
位置4.7
設施4.4
服務4.4
衛生程度4.5
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所有評論(121)
好評(34)
附有照片/影片的評論(5)
體驗很棒(6)
老板熱情(6)
設施很好(5)
負評(3)
Julieshi
豪華雙床房
入住於 2024 年 8 月
家庭出遊
11 則評論
5.0/5
超棒
發布於 2024 年 9 月 30 日
丽思卡尔頓每次都不让我失望。酒店位于波茨坦广场门口,交通便利,車站下面有一个东方中國超市,买东西很方便,去犹太人紀念牌和勃兰登堡门步行几分钟。酒店设施健身房健身器材很棒。酒店早餐非常值得,水果品质和种类都超赞,其他也很好。房间设施一流,只是马桶与淋浴房一起,洗澡后注意擦乾地面,否則容易摔倒。
住宿方回覆: Dear Julieshi,greetings from The Ritz-Carlton, Berlin. All Ladies & Gentlemen sincerely thank you for sharing your feedback with us. We are delighted you enjoyed your stay with us and hope to welcome you back in the future.Kindest regards,Guest Experience Team
訪客用戶
豪華特大床房
入住於 2024 年 4 月
夫妻/情侶出遊
2 則評論
2.2/5
發布於 2024 年 5 月 13 日
我們在這裏住了7晚,第一個房間電話是壞掉的,窗台和牀頭櫃都是薄薄的灰,後面前台給我們換了個房間,住了一週 沒有一天是睡的好的,至於服務只有前台和門僮是好的,其他服務很差,早餐不新鮮,經常缺食物,服務也不好,最可笑的是最後一晚,服務員打掃時在我們不知情的情況下設定的房間鬧鐘⏰,一大早就被叫醒,內心無數個*****。 還有我們房間叫餐,等了一個小時還沒有到,德國人***真的太慢了。根本不值這個價錢和五星。
住宿方回覆: Dear Guest,Thank you very much for taking the time to review your stay with us and for your open words.We are very sorry to hear that we did not live up to your expectations and we fell short of our service promise to you. Please rest assured that we have shared your feedback with our leadership team to prevent these service challenges in the future. We would be honoured if you give us a second chance to show you the full Ritz-Carlton service.The entire Guest Experience Team stands at your service for any future travel palling.All Ladies and Gentlemen want to thank you very much for staying with us.Kind regardsYour Guest Experience Team
匿名用戶
豪華特大床房
入住於 2024 年 1 月
夫妻/情侶出遊
23 則評論
5.0/5
超棒
發布於 2024 年 3 月 5 日
地理位置極其優越,位於柏林的市中心波茨坦廣場,所以安全係數非常高(不像東柏林等地方很亂),一人遊!強推此地;步行保存成功能到柏林愛樂廳,勃蘭登堡門和柏林電影博物館等著名景點。 房間面積超大,40m²起步,推薦景觀大床房,窗户正對主街,風景採光都很好。早餐質量非常不錯!
住宿方回覆: Dear Guest,We sincerely appreciate you taking the time to review us and are more than delighted that you were enjoying your recent say. All ladies and gentlemen hope that we can welcome you back in the future!Your Guest Experience Team
Jackyxiao_London
豪華特大床房
入住於 2024 年 9 月
夫妻/情侶出遊
25 則評論
5.0/5
超棒
發布於 2024 年 10 月 10 日
地理位置很好,公共交通也很方便,房間設施也很不錯,下次來還會考慮住這裏。
住宿方回覆: Dear Jackyxiao_London,all Ladies & Gentlemen of the Ritz-Carlton, Berlin thank you for staying with us and sharing your feedback.We are delighted to hear you have had a wonderful experience in our hotel and Berlin.We are looking forward to welcoming you back in the future.Kindest regards,Guest Experience Team
jingtong jin
豪華特大床房
入住於 2023 年 6 月
夫妻/情侶出遊
72 則評論
5.0/5
超棒
發布於 2023 年 8 月 12 日
是我住過最便宜的麗思卡爾頓,暑假期間2000多塊錢,還是很值得的。如果早餐添加一些適合中國胃的粥啊麪啊就好啦!
住宿方回覆: Dear Jingtong,Thank you for taking the time to review us! We would be delighted to create a unique breakfast experience for your next stay with us. Please do not hesitate to contact us before your next stay, we would be thrilled to arrange any special requests. Furthermore, we have shared your feedback with our culinary leadership team. Kind regardsYour Guest Experience Team
訪客用戶
豪華特大床房
入住於 2024 年 11 月
家庭出遊
5 則評論
5.0/5
超棒
發布於 2025 年 1 月 2 日
服務很好👍硬件很滿意👍
住宿方回覆: Thank you very much for the feedback! We are very happy to read about your satisfaction.
匿名用戶
豪華雙床房
入住於 2024 年 11 月
與好友旅遊
3 則評論
2.2/5
發布於 2025 年 1 月 1 日
暖氣和地暖壞的 巨冷
住宿方回覆: Dear Guest,thank you for sharing your feedback with us, the responsible department has been informed. If you wish to share more details with us, do not hesitate to contact us at any time.Kind regards,Guest Experience Team
匿名用戶
豪華特大床房
入住於 2024 年 5 月
其他
16 則評論
5.0/5
超棒
發布於 2024 年 6 月 13 日
房間寬敞,服務良好,地理位置優越
住宿方回覆: Dear Guest,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin.We are delighted that you enjoyed our hospitality and rooms so much.All Ladies and Gentlemen we would be honored to welcome you back again.Kind regardsYour Guest Experience Team
amixi
豪華雙床房
入住於 2023 年 7 月
家庭出遊
22 則評論
4.7/5
極佳
發布於 2023 年 9 月 12 日
門口的幾位工作人員服務很棒,前台就普普通通,早餐很滿意,大堂吧也不錯
住宿方回覆: Dear Amixi,All Ladies and Gentlemen would like to thank you for taking the time to leave us a feedback. We appreciate your honest words and hope to be your host in the future again!Your Guest Experience Team
kafukaao
轉角豪華精緻套房
入住於 2024 年 5 月
與好友旅遊
34 則評論
5.0/5
超棒
發布於 2024 年 7 月 2 日
麗茲當然是柏林首選。
住宿方回覆: Dear kafukaao,Thank you very much for taking the time to review your stay with us.All Ladies and Gentlemen were delighted to host you and we are thrilled to hear, that we are your favourite hotel in Berlin.It would be our honour to host you once more.Your Guest Experience Team
Eastao
豪華雙床房
入住於 2023 年 7 月
家庭出遊
57 則評論
4.7/5
極佳
發布於 2023 年 9 月 23 日
酒店很不錯、服務嘛,在德國也算不錯啦! 總體上還是滿意的。
住宿方回覆: Dear Eastao,Thank you for your kind and honest feedback. All Ladies and Gentlemen would like to thank you for taking the time to review us. We hope we can welcome you soon again!Your Guest Experience Team
匿名用戶
豪華特大床房
入住於 2024 年 8 月
商務出差
2 則評論
5.0/5
超棒
發布於 2024 年 9 月 29 日
房間衞生整潔
住宿方回覆: Dear guest, Thank you very much for your stay at The Ritz-Carlton, Berlin and for taking the time to review your stay with us. All Ladies and Gentlemen were delighted to host you and we are thrilled to hear that you enjoyed your time in Berlin. The entire team would be thrilled to host you once more.Kind regards,Your Guest Experience Team
Hahachuanxie
豪華雙床房
入住於 2024 年 7 月
家庭出遊
5 則評論
5.0/5
超棒
發布於 2024 年 8 月 9 日
特別好 本子畫
住宿方回覆: Dear Hahachuanxie,Thank you very much for taking the time to review your stay at The Ritz-Carlton, Berlin.All Ladies and Gentlemen were delighted to host you and we would love to have you once more.Kind regardsYour Guest Experience Team
Kuangbendewoniu_
豪華特大床房
入住於 2024 年 7 月
家庭出遊
24 則評論
5.0/5
超棒
發布於 2024 年 9 月 23 日
總體體驗不錯
住宿方回覆: Dear Kuangbendewoniu_, Thank you very much for your wonderful feedback. We are very thankful and look forward to welcoming you back to Berlin soon. With kind regardsYour Guest Experience Team
匿名用戶
轉角豪華特大床房
入住於 2024 年 8 月
商務出差
88 則評論
4.5/5
滿意
發布於 2024 年 9 月 11 日
很好的選擇
住宿方回覆: Dear guest, Thank you very much for taking the time to send us your great review. All the ladies and gentlemen were very grateful and look forward to seeing you again soon. Kind regards, Your Guest Experience Team