Currently struggling to obtain a refund for a church group because of double booking. The group has reserved a booking elsewhere and they need their money refunded urgently to pay for the new accommodation they have found but Zurich Garden Lodge is giving them the run around, Terrible business ethic and an inconsiderate behavior by the manager and owner, cannot be recommended to anyone for any reason whatsoever. The management and owner are not responding to messages and e-mails and they never return calls. The place was visited multiple times already but the management is never available to attend to the issue.
翻譯