Victoria旅館飯店套房(Victoria Inn Hotel & Suites)

Close proximity to lots of things. Good food, supervisor (Ohio) was super helpful with lots of needs especially when they didn't have my reservation on their system. I had to go through a lot of hassle trying to clear that. I spent 3 weeks in this hotel, and breakfast was included in my booking but they refused to give me breakfast for one week. Breakfast started coming after I explained that I would file a claim when I get back to the US. Hotel was super noisy from the bar music and the other guest that had issues. There was constant banging on doors and people chasing each other on the hallway. Not to talk about the strong cigarette smell in my room from people smoking in their rooms even though it was a smoke free room. Staff where nuce and did their best.

On arrival the receptionist asked that I top up the advertised room rate as they claimed it has not been updated on the ********** website. The website had given me a rate for bed and breakfast but the hotel refused to provide breakfast. The photos need to be updated to show the real condition of the spaces. My bathroom had maggots on the floor and the room was very mouldy. The food and service were good.

The hotel need to work on their online payment to avoid disgracing clients once payment is made online

Loved it