傑克遜橘園萬楓套房飯店(Fairfield Inn & Suites Jacksonville Orange Park)

The staff at the front was friendly, the body wash and conditioner were empty from the get go. Beds are pretty comfortable. Overall, I think they are over priced.

Nice breakfast service each day. TV reception was surprisingly limited. Most basic cable channels were scrambled including CBS on Super Bowl Sunday

We found our six night stay to be very comfortable. Every staff member we encountered was friendly and accommodating. Special shout-out to Terrance, who greeted us each morning and made sure things ran smoothly in the breakfast room. We would definitely recommend this hotel. The only reason for 4 of 5 stars is because it could use some TLC, which we were told will begin May of 2024.

Hotel was ok unfortunately the first i saw when i turned the light on in my room was a roach on the wall. No one likes bugs especially near their bed. Also the person overseeing the dining area for breakfast this morning wasn't very pleasant to me when asked to microwave my food. Seemed as if i bothered him.

I am surprised and disappointed that this place is under the Marriott brands. The bathtub is FILTHY, there is black stuff on the walls, and the bedsheets are dingy. I asked to change rooms because of the filth. The second room was equally as bad. When I asked again for a clean room, the clerk said that they didn’t have anything. Unfortunately, I couldn’t get a room at another hotel and I was stuck there. I slept on a chair all night because the bed was just too dirty. This one needs to be removed from your listings.

there was gum stuck to the side of the bed.. the bathroom wasn’t cleaned. sink didn’t drain & tub was dirty. let the front desk kno, was told it was to late to change rooms & to check back the next day. checked back, the toilet ended up being clogged too.. & the person at the front desk was very nonchalant about the sink not draining & the dirty tub. told us it was nothing he could do because the manager didn’t answer the phone. however, he did unclog the toilet.

Definitely expected it to be a little nicer and more up to date! I would pay the extra $ & stay at a nicer hotel. Not very clean either.. probably wouldn’t stay here again

Great service, especially at the well-stocked breakfast! The server was always there to meet our needs!

This is the worst experience I have ever had at a Fairfield property. The bathtub was absolutely filthy. The dispensers in the shower for shampoo, conditioner and shower gel were all empty. Unfortunately, I did not discover this until after I was in the shower. The heat didn't work and it was quite chilly as a result. The mattress had a huge sag in the center and should have been replaced long ago. The hotel was located very close to a railway track and the train blew its horn loudly all through the night waking me up several times. The street on which the property was located was closed and under construction so you had to figure out a back way in. There were no restaurants within walking distance. On a positive note, the towels were fluffy.