賽爾貝羅尼別墅大飯店

Razoável Hotel de luxo no coração de Bellagio, excelentes instalações, muito bom para casais e também para crianças. O check in foi confuso, as informações do ********* não coincidiam com a do hotel e não consegui contato para resolver. Talvez por estarem voltando do período que ficam fechados no inverno, o serviço de concierge deixou muito a desejar. Informações desatualizadas sobre restaurantes e meio de locomoção entre as cidades. Precisam qualificar melhor os atendentes. Restaurantes impecáveis.

Location of this hotel is as good as it comes in, very scenic! The gardens and property are beautiful! The front desk is more or less useless a lot of attitude even for guests that are staying there. I called front desk multiple times. No one answered during my stay. The staff service can be improved tremendously for the price you pay at the hotel.

Great location with great views. Staff were very friendly. My only critique was when we were trying to plan our departure, it seemed we were nearly stuck without a way to get to the train station on time the next day. We asked the hotel for help/shuttle to train station but they felt 6pm the night before departure was too late notice. We perhaps had the wrong expectations, luckily we ended up figuring out a way on our own, but was surprised the hotel concierge couldnt help with this.

Beds and pillows are extremely hard but mattress toppers and memory foam pillows were brought next day. Breakfast is good but not as good as it used to be. Very clean and great attention to detail.

Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.

Hotel maravilhoso Hotel lindo, super bem conservado, mesmo sendo um edifício antigo. A localização não poderia ser melhor, na cidade mais charmosa do lago di Como e com uma área de piscina e jardins espetacular. Café da manhã maravilhoso também. Quarto excelente, roupa de cama e amenities ótimos. O restaurante do hotel que tem vista para o lago é lindo, um entardecer de tirar o fôlego, mas é muito caro pelo que oferece. Tem preço de restaurante estrelado mas a comida é apenas ok. O restaurante pior custo benefício que comemos em toda a Itália. Uma atração muito legal que o hotel tem é o pianista no bar durante a noite! Vale muito a pena. O local é super agradável e ele toca muito bem! Adoramos a experiência! Única coisa que nos incomodou foi que em um dos dias as camareiras fizeram muito barulho nos corredores cedo da manhã. Mesmo com um isolamento acústico do quarto bom, elas batiam tanto as portas e falavam gritando umas com as outras que nos incomodou bastante.