This definitely is not a 5-star hotel, and well below the standards one would expect of a luxury hotel. The hotel is in need of refurbishment - the lifts are tiny (and shudder), and the rooms - whilst reasonably sized - are worn, with stains on the carpet and the upholstery. The bathrooms are small and poky, with dated fixtures. About the only thing that made it upscale were the Lanvin toiletries. There's not even a coffee machine in the room - only instant coffee is available. During the four nights I stayed, I was offered a turndown service only once (the other 3 nights I was out, so I don't know why they didn't just come in and do the turndown?). So the rooms are very much of a low grade. The pool and gym are in the basement. The gym is small, with very dated machines - neither the treadmill nor the elliptical machine worked at all. The cleaning staff were friendly. I never saw the front desk staff except upon arrival and departure, as they are hidden by a big pillar and work behind a plastic screen - it's not friendly or inviting. The security guard was mostly hunched over his mobile phone. So you feel quite ignored as you come and go. The location, however, is great - so close to lots of lovely bars and restaurants, and in a really lovely part of town. All in all, a disappointing Sofitel experience - far more in line with staying in a Ibis. Very expensive for what I got. I wouldn't stay again. And as for all of the other 5 star reviews...you will note that they're all by one- or two-time contributors, so I really question the authenticity. When you find a reviewer who has more than two reviews to their name, you'll see they also gave the Sofitel a low grade.
I had a workshop with one night stay. It was very satisfying, and the bed was very comfortable and clean. The staff was so friendly, all of them with no exception. Nader at the reception was so polite and cooperative. It’s one of my favorite hotels in Beirut ❤️
I chose this hotel as a Diamond member of Wyndham for my very first trip to Beirut, and I must admit it was the perfect decision. The staff truly know how to look after their guests. Thanks to Stephanie from the reservation team, I was upgraded to a junior suite with a spectacular view of the Beirut Corniche. The room service and housekeeping teams attended to my every request with genuine care and enthusiasm. The breakfast was superb, with a special mention for the Lebanese omelet. I only wish I could have stayed a bit longer.
One of the best places I visited around the world , very nice staff , excellent hospitality, best service ever and the pool is of the land marks across Lebanon.. Location is perfect and near to down town and most restaurants, staff is very helpful
After days of searching for good value stay in Beirut I found this hotel to be the best option available and I was not in any way disappointed Shortly after my short notice booking I was reached out to on WhatsApp to confirm my plans and an offer to help get there from the airport. Not knowing the local “ways” but having a rough idea of the cost I agreed to their good value transfer and was met upon arrival with a sign with my name. Upon check in I was greeted by Bchara who was very polite and efficient, offered me a free drink while I was waiting and then I was again pleasantly surprised by the quality of the room - very spacious and amazing view. I rarely say it these days but my expectations have been wildly exceeded
訪訪客Stayed here for a few nights, staff were very professional. Had a room on the top floor overlooking city, room was superb with balcony, fridge spacious room, excellent shower and plenty of bottled water. Hotel is in a cool area of Beirut, plenty of cafes, restaurants nearby. Its about 30mins walk to downtown and only a few minutes from Hamra street. Really enjoyed my stay
訪訪客用戶Здравствуйте,я хочу сказать что это отель замечательный.Тут так красиво обслуживают .Еды в ресторане очень вкусные.Каждый день убирают комнату .Персоналы так приветливо обращаются .Я каждый год теперь буду тут отдыхать.Каждое неделю тут они устраивают праздники .Я так рада что сюда приехала .