If you're looking for a hotel where you will be kept up by multiple bars, noisy restaurant, loud guests and staff tidying up until 2am then this is the place for you! It is a great location in Gemmayze, very beautiful building and very tastefully designed, but when I pay hundreds of pounds a night for a room (and this is 400 upwards for the suite) the very minimum I expect is to be able to sleep by midnight. The windows of the bedroom face inwards to the courtyard of the bar and it echoes loudly, as well as being quite bright. Such a shame because this place could have been 4/5 star if the needs of hotel guests were put first. Instead loud drunk people off the street are the priority. Oh and there is no reception to go down and speak to someone about these problems, that is something else which needs to be remedied for this to be a proper functioning hotel.
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