華威棕櫚海灘飯店

Visited the hotel with a tour group. Hotel is located next to Zaitunay Bay. It is relatively old but renovations are in progress. Rooms are furnished with an old style. Breakfast are typical for Lebanon. WiFi is fast with an easy access. Staff is helpful and friendly.

Very bad experience. Employees who lies about the price. And bad cleaning👎🏻👎🏻 Found leftover food on our balcony…. A premium room who does not deserve the name “premium”” at all.. Over all a very bad experience. Don’t reccomend to anybody to pick this hotel

Stayed in this hotel for few nights during organized trip in September 2022. Herewith are my impressions: Pros: Very good location next to marina, which is a nice place to have a walk. In proximity there are restaurants, supermarket. My room overall has been of adequate size with partial view towards the sea and all utilities have been functioning (judging from the reviews of other people from our group, i have been lucky with this room), The room has terrace, bath tube in the bathroom. Breakfast is average, not much variety but one can pick for as per the taste. Cons: There has been loud music each day until 2 am from the bar/restaurants which disturbed the sleep, the sound proofing of the windows is none. The housekeeping of the room was poor. First day at check-in room has been dirty and the complimentary water was missing. On next days the staff have been taking the toiletries (like soap, shower caps) and not replenishing with new. It has not been pleasant to come into the evening after a long daily trip and not to have soap to wash your hands. Same story with towels, they been taken and not replenished with enough new ones. One day they even have forgotten the door of the room open! Well after several times making remarks to all these weak points, they finally improved but just prior to my leaving. The bathroom is quite tired and not well cleaned. Attached are some photos. Overall, i am left with mixed feelings about this hotel, having heard the complaints about the other people from our group like very dirty rooms, for some of the rooms facing not the main street there is also additional noise from the generator, mold in the rooms and bathrooms, dirty pool.

I was part of a group on an organized trip otherwise I wouldn't choose this hotel or would leave it after the first night. My bad rating is due to the facttThe hotel doesn't provide a very basic service to its guest - enough silence to sleep. There are restaurant and bar on the roof and the loud music stops around 1-2 AM, after that the staff starts to clean (I assume) as I could hear loud noises (banging doors, dragging furniture) until early morning. The windows don't close properly, so no sound-proofing at all. My room was on the 6th floor, directly under the restaurant and even the earplugs didn't help. I considered changing the room, but after I heard the other complaints I gave up - smell and noise from the generator, leaking AC, dirty carpet, moldy tiles, strong cigarette smell (the rooms are smoking) .....

Very bad reception treatment No varieties in breakfast Very late check in (we checked in after 4 pm) and when we asked to late check out for only 2 hours they refused Location is good beside zeitona bay Room service is not perfect but accepted Room space is quiet enough