貝魯特Busybox附近住宿

The Caramel is well-situated, in a quiet street just of the bustling Hamrq street, one of the most vibrant areas in Beirut. It is an older hotel, and would certainly benefit from a general renovation. But the hotel has an informal, quirky character, which may justify the ”Boutique” description in its title. My bed was comfortable and the room had adequate furnishings and bathroom facilities. I did not use the restaurant. Front desk staff were helpful. This is an inexpensive option in a good neighborhood. I would stay again.

Terrible experience. I made the same booking by mistake for a day from 2 different bookings pages. Even if my bookings were showing in their system as same booking, same person, same hotel, staff refused to help me. They asked me to contact booking.com because they can’t do anything about it. After i was in touch with booking.com i was told that hotel is the only one who can help me change the stay(i didn’t ask for refund i asked for change of dates!!!!!!). Staff extremly useless, it was very difficult for me to even have a conversation with them because i went trough a surgery a day before and i was there to recover. After 2 days of me trying to talk and explain my situation they told me there’s nothing they can do about it even if my reservation appeared in their system booked twice !!!!! They refused. The duty manager Mazen was even super rude and laughed in my face telling me it’s not his duty of solving such issues. I decided to check out and booked another hotel because there was no point to extend in a hotel that my money was stolen. At check out they told me it s okay i can extend another day for free. I m just speechless of such customer service, after having to go through many arguments with 3 of the staff and to be told it s nothing they can help with. I came there to recover after a surgery not to have useless arguments with the reception staff! Terrible experience. Terrible managment. They could have helped me from day one, they didn t want!!!! I definetly don’t recommend just because the rudeness of the staff. Rooms are ok but they smell very bad. If you’re non smoker you will feel it.

我們在這裏住了兩晚。您很容易注意到,曾經是很棒的酒店。現在有些傢俱有點破舊,榮耀已經褪色。不過,我相信這是一個很好的住宿地點,因爲它位於熱鬧的Hamra區,靠近市中心。價格不錯,我認爲您不能真的期待這個位置的超級現代酒店30美元,只是現實一點。我們在這裏吃過早餐--所有員工都很好吃,很友好,但公平地說,食物的選擇非常狹窄。也許去別的地方吃早餐更明智。

I chose this hotel as a Diamond member of Wyndham for my very first trip to Beirut, and I must admit it was the perfect decision. The staff truly know how to look after their guests. Thanks to Stephanie from the reservation team, I was upgraded to a junior suite with a spectacular view of the Beirut Corniche. The room service and housekeeping teams attended to my every request with genuine care and enthusiasm. The breakfast was superb, with a special mention for the Lebanese omelet. I only wish I could have stayed a bit longer.

One of the best places I visited around the world , very nice staff , excellent hospitality, best service ever and the pool is of the land marks across Lebanon.. Location is perfect and near to down town and most restaurants, staff is very helpful

優越的地理位置，附近有幾個吃飯的地方，開車去其他地方很方便。酒店做得很好，早餐很棒。

總的來說,這是一個非常好的酒店,但是早餐服務與預期不符

雅緻酒店,位於Verdun地區,靠近優雅的ABC購物中心,在那裏曾經可以找到各種餐館和咖啡廳,但是附近沒有超市。

La ubicación es excelente, Justo frente al mar, vista que disfrutamos a plenitud desde nuestro balcón. Las instalaciones de ocio: piscina y Jaccuzzi calientes, sauna, baño de vapor, gimnasio, están muy buenas y todas ellas incluidas en el precio del alojamiento. El personal del hotel es muy amable. La limpieza tanto en el cuarto como el resto del hotel que visitamos, es impecable. El diseño del interior del cuarto, así como los materiales usados para las puertas, armarios, etc. son de primera calidad! La decoración ha sido realizada con mucho gusto, tanto en el cuarto como en el lobby, bar y restaurante. Como era invierno no pudimos disfrutar del área exterior, tenemos que volver en Verano! Gracias a esa excelente ubicación frente al mar, el hotel se haya alejado de todo, por esa razón recomendaríamos más variedad en la oferta de gastronomía pues no hay nada cerca, uno depende 100% del hotel para comer. Pero la comida del restaurante libanés estuvo excelente, todo lo que pedimos nos gustó!

This definitely is not a 5-star hotel, and well below the standards one would expect of a luxury hotel. The hotel is in need of refurbishment - the lifts are tiny (and shudder), and the rooms - whilst reasonably sized - are worn, with stains on the carpet and the upholstery. The bathrooms are small and poky, with dated fixtures. About the only thing that made it upscale were the Lanvin toiletries. There's not even a coffee machine in the room - only instant coffee is available. During the four nights I stayed, I was offered a turndown service only once (the other 3 nights I was out, so I don't know why they didn't just come in and do the turndown?). So the rooms are very much of a low grade. The pool and gym are in the basement. The gym is small, with very dated machines - neither the treadmill nor the elliptical machine worked at all. The cleaning staff were friendly. I never saw the front desk staff except upon arrival and departure, as they are hidden by a big pillar and work behind a plastic screen - it's not friendly or inviting. The security guard was mostly hunched over his mobile phone. So you feel quite ignored as you come and go. The location, however, is great - so close to lots of lovely bars and restaurants, and in a really lovely part of town. All in all, a disappointing Sofitel experience - far more in line with staying in a Ibis. Very expensive for what I got. I wouldn't stay again. And as for all of the other 5 star reviews...you will note that they're all by one- or two-time contributors, so I really question the authenticity. When you find a reviewer who has more than two reviews to their name, you'll see they also gave the Sofitel a low grade.