To start our rooms weren't ready until 4pm.
No breakfast amenities.
In my room we requested to not have feathered pillows because of allergies. We STILL had feathered pillows and had to go down and ask for new ones.
They didn’t have room service clean our room. We never put the do not disturb sign up so they could clean but still didn’t.
The elevators broke down and my mom has a disability where she walks with a cane. We were on the 5th floor!!! They couldn't even accommodate. So we took a minute to get her up all those stairs. Then after i got her in the room. I look at the elevators and someone's hand comes out of it and takes the sign off the wall. Like did they fix it already and forgot to take the signs off or did they not even fix it but since it was causing alot of complaints with guests they just took it down. Then in my moms room the bathroom light went out and they never came to replace it. Then when it was time to check out, the automatic door at the entrance wouldnt open all the way. Just terrible, worst stay that ive had.
翻譯