Overall it was an OK stay. I struggled giving a five-star review, but the fact that they were open during the mega-ice storm, which is why I booked it, and that the staff had such great attitudes, settled the issue. Oh, and a very good breakfast! That said, there is a HUGE design flaw in the room I stayed in. There is a giant. ugly, industrial-looking heating unit in the corner that is extremely noisy, and worse, blows a giant gust of cool air directly at the bed at random times. It woke me up multiple times, till I finally turned the heat completely off - not great during an ice storm. Really bad design, enough that I would not stay here again. Looks like it belongs in a warehouse, not a Hyatt, and the cool air burst makes sleep miserable.
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