Wilmington University Sports Complex附近住宿

非常好，房間乾淨舒適

這家酒店乾淨明亮!前台的維多利亞是例外!禮貌,樂於助人,顯然喜歡她的工作!餐廳有很棒的美食選擇,有一家積極向上的酒吧招標,對所有客戶都細心!她唱歌,並免除了幸福。大堂熱情。我與所有工作人員互動,所有工作人員都禮貌而愉快地回答任何問題,威爾明頓特拉華是一個非常好的訪問地點!

I had the Terrible experience of booking this hotel due to death in my family. The first Red Flag was having to come to the check In desk to get washcloths (if a person tells you their 4 adults and a child who’s 4 why would there only be 2 washcloths in the room). The second issue was a Dishwasher full of dirty dishes not to mention the smelly refrigerator (my 4 year old grandson said it smells). The third concern and to add insult to injury is if one person took a shower ALL the hot water was used mind you we are talking a 7 minute shower. We called the Desk to let them know as well as tell them that we were going to the viewing for my grandmother and needed to be there by a certain time the maintenance person called back finally after me making two calls to them about this problem, he asked if someone took a shower and if so we needed to wait 20 minutes for the water to warm up. We waited an hour still no Hot Water so we took ice cold showers. But we called again only for the person at the desk to ask didn’t he come??!? I explained NO then she said I’m sorry he just left. After I got upset explaining my reasoning for even staying there she said I’m sorry but there’s nothing I can do then she said well I can switch your room or let you shower in another room but you’ll have to come get the key??? Where’s the customer service. Finally the maintenance person called again and asked is your water hot now (this is over an hour later) only for me to say NO. He came ten minutes later said that he had to turn the water temperature up and that it was fixed only for us to have NO hot water after one person takes a shower again for the second day. Thank God we was checking out. Do not stay here. Spend your money at another hotel.

當我來到這個位置時,我總是過得非常愉快。工作人員很友好,樂於助人。早餐也很好!

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

位置很棒,直接從高速公路下來就到了。即使離公路很近,我們也不能在房間聽到交通電影。入住時前台工作人員非常友好。特大牀房非常寬敞,乾淨。淋浴簾甚至不覆蓋整個淋浴。這導致浴室地板在淋浴後被水覆蓋。早餐選擇很好,有多種項目可供選擇。總體而言,我們推薦這家酒店,我們會再次在這裏預訂。

離特拉華大學不算遠，酒店性價比高，乾乾淨淨，前台熱情，雙牀1.5米，旁邊有7-11便利店，wawa加油站,早餐全免，簡單自助，從酒店往特拉華大學開路邊有洗車店