A stranger men opened our room door at around 1:40 am when we were in sleep. We have requested for a 1st floor room at check in. The lady kindly accepted our request. However, the room has smoking smell even though it was suppose to be a non-smoking room. Since we booked for a non-smoking room, the lady switch us to another room upon our request. While we were asleep, a stranger men opened our room door in the midnight and try to enter our room. He might be a customer or an employee at the hotel, we don’t know. My mom and I screamed in attempt to stop the man from entering. We have never had this happen at any hotel we stayed before and I hope this is a mistake on the front desk side. It was very scary cause we had no idea why some stranger man was trying to enter our room in the midnight. The front desk called afterward and sounds like for some reason, the front desk did not register the room as occupied. Regardless, even thought everything else is fine, it was a very unpleasant stay. Oh also, the fridge lid has mold on it, maybe the cleaning crew was not very careful.
翻譯