Ppranjals16It is a very good property at a nice location. Food is awesome but service is very poor. Breakfast buffet area is not very well maintained with a lot of flies. Zodiac restaurant service is also poor. Good for a 1 time stay but not repeat worthy.
訪訪客用戶This resort has the potential to be good as it looks well, has a decent pool area and the rooms are well proportioned. There is just something missing in the fine detail of running a resort.
Breakfast was decent but we found dinners disappointing, particularly the risotto which was delivered cold and then seemingly microwaved when we pointed this out.
We attended a Sao Joao pool celebration which was a bit disappointing, it supposedly started at 12.30 but decorations were still going up at 1pm.
Most disappointing was when we arrived very early due to a night train arriving four hours early but we’re not offered as much as a glass of water and when we asked if our bags could be stored whilst we purchased breakfast we were told no and just to eat poolside. Saying that most other staff we dealt with were friendly.
SshreyThis is a proper 5 star property.
They know how to treat their guests.
They decorated the room, and arranged a surprise, everything was special.
There was a small blunder, but they made up for it, and sorted everything out, a perfect 5 star experience.
Also the attached beach by the hotel… is a different sensory experience to wake up to.
Very polite and professional staff, and courteous service.
Well done, and thank you