貝敦紅頂飯店

AWFUL EXPERIENCE! No room key, neighbours having their own personal rap concerts in the hallway until 3am with no help from the front desk and no breakfast. We arrived at the hotel to check in and the front desk lady (who was lovely) said that the key card machine wasn’t working, which wouldn’t have been an issue, except she said her manager would have to come and fix it later and we heard her call them both (there’s only two) and they both told her that the other was working at that time? So we weren’t able to get a key card at all for our entire stay and had to get the front desk to let us in. We also had our neighbours blasting music and singing as if they were performing for a sold out stadium until gone 3am. We tried phoning the front desk on multiple numbers that were supplied to us as we had asked the neighbour to turn the music down but they hadn’t, but there was no answer from the hotel despite them supposedly being 24 hours. We ended up getting very little sleep and felt very uncomfortable all night. In the morning, we told the front desk and they just shrugged and did not care at all. The breakfast finished at 9am and we arrived at 8:15am and there was no breakfast there except for a pile of sausages with 45 mins still to go. There weren’t even any plates or cutlery available even if there was a breakfast available. This was the worst hotel experience we’ve ever had due to poor management and a lack of accessibility or organisation. I would not recommend staying here. Things down.

I scheduled a stay on the wrong date. The manager comped me $5. Not a big discount but every bit helps. The room was very clean though it had a strong bleach smell. Lots of contractors and their families staying in the hotel and talking outside our door til late and early next a.m.

Felt itchy there the whole time. There was a smell to the room. Just seems like the cleanliness wasn’t entirely where it needed

Friendly and clean!

Las camas tienen sábanas sucias donde hay manchas y pelos de clientes anteriores. El baño tenía pelos de barba en los bordes superiores del lavamanos del cliente anterior. No entendemos las calificaciones de expedía porque no concuerdan con nuestra experiencia

Muy bueno tranquilo limpio y seguro volveré pronto mis vacaciones fueron muy buenas

Muy bueno

The staff the cleanliness of the room, the quietness, the convenience of all the restaurants around everything you need is in that area great place

The room was great, clean and big with nice high ceiling. The only thing was the lighting which were all recessed in the ceiling and quite bright with no table lights for reading or relaxing. All the light switches were on the walls and not reachable from the beds.