迪士尼海灘俱樂部度假村

真是太美了 食物很棒 非常乾淨，工作人員很棒

I have been to Walt Disney World over thirty times. I love it and always stay at WDW resorts because I believe it makes the entire stay more magical. This trip was planned to celebrate my parents’ 44th anniversary. I have never complained about any hotel here that we have stayed at. YThis has been my worst stay. Upon arrival, the construction level and disruption was unparalleled to anything we have ever experienced. There was no organization to the makeshift front area where valet and bell services had to do their jobs. This was not their fault. They were doing the best with what they had. It was completely unsightly and I wish this was told us before we booked because I never would’ve chosen this resort. An email with a couple weeks warning doesn’t suffice. When we arrived in the lobby, it reminded me more of Penn Station. People lingering with no where to go. Some sitting on the ground with their bags. There was one mother who laid out a blanket in the middle of the lobby and laid her two twin infants down to nap. Granted I know her room probably wasn’t ready, but this seemed inappropriate for the lobby of a deluxe resort. Some accommodation should’ve been offered to her so she didn’t take up an entire area. When we got to our room on the third floor above the pool area, the smell of kitchen grease was overwhelming. As soon as we opened the doors to our balcony, the smell overtook our entire room. They changed our room for us, but it put my parents and me on opposite sides of the hotel. This trip was supposed to bring us together and being so far apart made things difficult. The pool was chaotic. People reserving chairs to never return. Debris and garbage floating in the pool. Long incredible waits for food and drinks. It seemed like the hotel was understaffed. The situation that pushed me over the edge was when a woman at the pool reserved 5 chairs and we asked if my daughter could have one of her chairs to sit and eat her lunch and she rudely declined. When I confronted her on this, she told me I was a bad mother. I do want to mention that Jayden from the Yacht Club staff at the pool restaurant was wonderful. He helped my parents with directions and again was very kind at the pool restaurant. I’m giving the review 2 stars because they did give us a $100 credit for our experience, but I do want to warn others that this resort left us not only underwhelmed, but disappointed. I don’t want other families to make the same mistake in booking this hotel, especially while it’s under construction. It made my parents anniversary trip memorable, but definitely not in a good way.

2025年4月1日入住，在參觀艾波卡特公園時小睡了一會兒。下午3點入住，5點火警響了。不到一分鐘，就有員工敲門讓我們出去。他把我們叫醒，開始對我們大喊大叫。我問他是否看到煙霧或火災，他說沒有。我說，全國每家大型連鎖飯店都告訴客人在火警期間要待命，直到看到煙霧或火災。他說管理層告訴他要強迫所有人離開房間。所以我們光著腳跑下樓梯。最後我們在外面烈日下等了大約30分鐘。我們差點需要醫療救助。我對管理階層的糟糕決策感到非常震驚。一家大型飯店公司不知道如何處理火警，真是不可想像。結果沒有發生火災，也沒有人拉響警報，這意味著是維修問題。我去前台詢問他們是否會因為他們缺乏維修而給我們造成的干擾給予補償或賠償。前台說：「我們不對維修問題給予賠償。」我很可能會因為迪士尼造成的這場災難而對我的信用卡提出異議。

總的來說，這家飯店不錯，我推薦住在俱樂部休閒樓層，因為昨晚我們找不到晚餐，那裡的自助餐救了我們——不過要注意，選擇房間時要謹慎，因為我們每晚都遇到噪音問題。第一晚我們住在泳池周圍的房間裡，孩子們一直在那裡尖叫到晚上11點。第二天晚上我們必須換房間，凌晨5點30分，我們被窗外像馬拉鬆一樣的喧鬧聲吵醒，人們的尖叫和歡呼聲一直持續到早上7點。不用說，我們的迪士尼週末過得非常疲憊。

我們一家五口住在兩間相鄰的房間。優點：從陽台上可以看到「安靜的泳池」和湖景。場地工作人員的工作非常出色。房間設施齊全。迪士尼的演員們都非常友善熱情，樂於助人。我們與不同部門的演員們進行了交流，他們都非常友善。度假村離艾波卡特（Epcot）非常近，步行20-25分鐘即可到達好萊塢影城（或搭乘附近的Skyliner）。離兩個主題樂園這麼近真是太好了。你可以在艾波卡特的所有餐廳享用美食，然後步行一小段路就回來。我們討厭迪士尼巴士，所以會使用Uber或Lyft前往其他園區。缺點：海灘俱樂部（Beach Club）和附近遊艇俱樂部度假村的快餐店菜單非常有限。我們房間裡至少有一半的電源插座壞了，其中一個浴室的風扇也壞了（淋浴時水汽非常嚴重）。此外，我們不得不在通往好萊塢影城的步道上停下來，靠近Boardwalk區域後方（靠近Boardwalk、Swan和Yacht Club），因為擔心被一位開著高爾夫球車的CM撞倒。我不確定他是在哪個度假村或部門工作的，但他在路上帶著客人開著球車，速度超快。他沒有為任何人減速。這是整趟旅程中與CM唯一的一次不愉快經驗。如果我們下次再去Epcot度假村，可能不會再住這裡了。我們會選擇Boardwalk度假村。

we stay at Disney's Beach Club Resort for 11 days and all i can say is it was spectacular !!!! First at all the hotel awesome well decorated, flawless and clean ofcourse! The people who works there make the stay another level very attentive and helpfull, nothing to say abou it. We have a market in the first floor that really helps when you go with toddlers, wife and a older son belive me anything can happend from last time dinner or buy a t shirt or a snack. stormalong bay its a must when you go with kids or whitout!!! Minies Cape May Cafe its just great delicious breakfast buffet with the traditional characters of Disney. Near to Epcot, boardwalk in Crescent Lake, excelent for a walks in family or couple. Im just waitting comback sooner to this place and enjoy oll the features that offers.